APPLE BARNES
Dental
Quezon
Summary
Detail-oriented dental professional with 10+ years of experience supporting busy dental offices. Skilled in scheduling, insurance verification, patient intake, and claims follow-up. Known for keeping calendars, records, and patient needs organized to support smooth daily operations.
Overview
12
12
years of professional experience
Work History
Dental Receptionist
Bogari Denta Derma
12.2019 - 03.2022
- Managed appointment scheduling, balancing dental and dermatology calendars for smooth patient flow.
- Coordinated front desk operations, supporting reception, check-in, and follow-up procedures.
- Answered inbound calls, resolved inquiries, and directed patients to appropriate services.
- Verified patient insurance details and updated records with accuracy.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Dental Assistant
Bahrain Specialised Hospital
01.2016 - 11.2018
- Educated patients on post-treatment care and oral hygiene practices.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Supported front desk tasks, including confirmations, charts, and patient check-in.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant
Seef Dental
04.2012 - 01.2015
- Assisted dentist during exams, fillings, and routine oral treatments.
- Captured digital X-rays and maintained accurate patient records.
- Prepared treatment rooms and sterilized instruments for dental procedures.
- Scheduled appointments and coordinated daily patient flow efficiently.
- Managed sterilization protocols to support infection control compliance.
- Replenished dental supplies and monitored inventory for clinical readiness.
Dental Assistant/Front Desk Receptionist
Haffadh Specialised Dental Hospital
06.2010 - 12.2011
- Supported dentists throughout dental procedures by preparing instruments and sustaining efficient chairside assistance.
- Prepared treatment rooms by arranging required supplies, equipment, and sterilized instruments prior to patient arrival.
- Enabled patient intake by gathering medical histories and maintaining accurate clinical records.
- Executed infection-control protocols by completing surface cleaning and upholding sterilization standards for reusable tools.
- Acquired and processed dental radiographs by following safety and positioning guidelines.
- Ensured patient comfort during procedures by promptly responding to clinical team instructions.
- Greeted visitors and directed visitors to appropriate departments using professional, courteous service.
- Operated multi-line phone system to direct incoming calls and deliver accurate messages promptly.
- Oversaw incoming mail deliveries and outgoing correspondence, maintaining organized handling throughout.
- Arranged appointments and ensured calendar accuracy for office staff and guests.
- Collected room deposits, fees, and payment.
- Managed reservation software to schedule appointments accurately and reduce conflict or double bookings.
- Strengthened working relationships with team members, cultivating a positive work environment.
Education
Associate of Applied Science - Dental
Emilio Aguinaldo College
Manila, Metro Manila, Philippines 05.2001 -
Skills
Appointment scheduling
Patient communication
Patient education
Dental impressions
Office software management
Office administration duties
Multitasking expertise
Phone and email etiquette
Patient relations
Timeline
Dental Receptionist
Bogari Denta Derma
12.2019 - 03.2022
Dental Assistant
Bahrain Specialised Hospital
01.2016 - 11.2018
Dental Assistant
Seef Dental
04.2012 - 01.2015
Dental Assistant/Front Desk Receptionist
Haffadh Specialised Dental Hospital
06.2010 - 12.2011
Associate of Applied Science - Dental
Emilio Aguinaldo College
05.2001 -