ANTONIO FERMA JR.
Mendez
Summary
Seeking an affiliation to any company or a responsible academic institution where I can share and apply all my previous experiences locally and abroad.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
Work History
Unit Head Associate
Manulife Philippines Inc.
11.2024 - Current
- Helping families securing their future by offering our services through Life and Health Insurance
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Conducted comprehensive competitor analysis to guide strategic planning efforts.
Executive Investment Specialist
Global Estate Resorts Inc.
01.2022 - 09.2024
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
Senior High School Teacher
Saint Augustine School
06.2019 - 07.2022
Inventory Controller/ Secretary
Mohammad Rasheed Al-Khatlhan Company
02.2005 - 01.2017
Account Manager/ Banquet Coordinator/Guest Services Assistant
Taal Vista Hotel, Days Hotel, Tagaytay, Tagaytay Highlands, Riviera Golf and Country
01.1990 - 01.2004
Education
Bachelor of Arts - Industrial Psychology
Polytechnic University of the Philippines
01.1990 - 01.1994
Teacher Certificate Program - undefined
Cavite State University
Indang, CaviteMasteral in Management - undefined
Cavite State University
Indang, CaviteSkills
- Qualitative reporting
- Presentation
- Time management
- Written communication
- Verbal communication
- Organizational skills
- Efficiency
- Teamwork
- Leadership
- Motivation
- Event organization
Leadership qualities
Oral communication
Customer interaction
Disclaimer
I hereby declare that all the information stated is true to the best of my knowledge. I would be very much willing to have a virtual interview the soonest possible time.
Pre Professional Experience
- Unit Head Associate, Manulife Philippines Inc., 11/17/24, Present
- Executive Investment Specialist, Global Estate Resorts Inc., 01/01/21, 09/23/24
- Senior High School Teacher, Saint Augustine School, Mendez, Cavite, Philippines, 06/01/19, 07/31/22
- Inventory Controller/ Secretary, Mohammad Rasheed Al-Khatlhan Company, Jubail, Kingdom of Saudi Arabia, 02/01/05, 12/31/17
- Account Manager/ Banquet Coordinator/Guest Services Assistant, Taal Vista Hotel, Days Hotel, Tagaytay, Tagaytay Highlands, Riviera Golf and Country, 01/01/90, 12/31/04
Timeline
Unit Head Associate
Manulife Philippines Inc.
11.2024 - Current
Executive Investment Specialist
Global Estate Resorts Inc.
01.2022 - 09.2024
Senior High School Teacher
Saint Augustine School
06.2019 - 07.2022
Inventory Controller/ Secretary
Mohammad Rasheed Al-Khatlhan Company
02.2005 - 01.2017
Account Manager/ Banquet Coordinator/Guest Services Assistant
Taal Vista Hotel, Days Hotel, Tagaytay, Tagaytay Highlands, Riviera Golf and Country
01.1990 - 01.2004
Bachelor of Arts - Industrial Psychology
Polytechnic University of the Philippines
01.1990 - 01.1994
Teacher Certificate Program - undefined
Cavite State University
Masteral in Management - undefined
Cavite State University
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