Anthony Cosme
Guagua, Province Of Pampanga
Summary
Proven Stateroom Attendant with a track record of enhancing guest satisfaction at CF Sharp Shipping Agency through exceptional service and meticulous attention to detail. Adept at improving onboard safety and cleanliness, demonstrating a strong work ethic and team collaboration. Skilled in customer service and safety protocols, ensuring a memorable and secure guest experience.
Overview
10
10
years of professional experience
Work History
Stateroom Attendant
CF Sharp Shipping Agency
06.2018 - Current
- Assisted with luggage handling during embarkation and disembarkation processes for seamless transitions between ports of call.
- Collaborated with fellow team members to ensure consistent quality service standards across all staterooms.
- Safeguarded passengers' health and well-being by executing sanitation protocols and disinfection procedures in alignment with established guidelines, ensuring a clean and safe environment.
- Enhanced guest satisfaction by providing exceptional stateroom cleaning and maintenance services.
- Assisted guests in locating onboard amenities or services by providing accurate directions and relevant information as needed.
Junior Stateroom Attendant
Magsaysay Transport & Logistics
06.2015 - 10.2017
- Maintained cleanliness and orderliness in staterooms to provide a welcoming environment for guests.
- Ensured high standards of hygiene by thoroughly cleaning bathrooms and changing linens.
- Improved guest satisfaction by responding promptly to requests for additional amenities.
- Restocked supplies and toiletries, ensuring that each stateroom was fully equipped.
Education
Vocational Degree - Hotel & Restaurant Services
Eastwood International Institute of Science & Tech
Guagua, Province Of Pampanga, Philippines03-2012
Skills
- Towel animals folding skills
- Entertaining Guest (Singing, Dancing)
- Efficient work ethic
- Customer service focus
- Team player attitude
- Safety awareness
- Detail-oriented
- Flexible schedule
- Exceptional cleanliness
Timeline
Stateroom Attendant
CF Sharp Shipping Agency
06.2018 - Current
Junior Stateroom Attendant
Magsaysay Transport & Logistics
06.2015 - 10.2017
Vocational Degree - Hotel & Restaurant Services
Eastwood International Institute of Science & Tech
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