Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
References
Timeline
CustomerServiceRepresentative
Angelus L. Escote

Angelus L. Escote

Taguig City

Summary

I am able to handle multiple tasks on a daily basis. I use a creative approach to problem solve. An energetic person and eager to learn new things and skills. I can work with the team to provide imaginative solutions for customers. I am passionate to learn more in a certain task and make it complete ahead of time. I am extremely driven to achieve the best results for customers and with a clear goal to succeed. And be a product of a company with a high position in the future.

Overview

8
8
years of professional experience

Work History

Client Support Specialist

Unicity
05.2024 - 11.2024

A work environment that allows employees to do their best and work together toward the mission to Make Life Better by assisting Members and Clients with their orders, our products and services. Including products description discussion, the benefits and science how the product works.

Customer Service Representative / Loyalty Specialist (Retention, Billing, Sales)

24/7.ai
04.2022 - 03.2024
  • This job is to assist customer's general inquiry such as bill complaint, bill dispute, technical concerns, product inquiry, upgrade and downgrade of a certain product

Technical Support Representative

Teleperformance
10.2020 - 03.2022
  • Resolving technical issues like mobile and modem (Wi-Fi) troubleshooting
  • Creating technical tickets for a request to resolve customers internet connection complaints

Customer Service Representative

Alorica
12.2017 - 03.2018
  • This job provide assistance about customer's bill inquiry, dispute and credits
  • Also doing upgrade selling to customer's products

Grade 9 English Teacher (OJT)

The Fisher Valley College
12.2016 - 03.2017
  • Helping teachers and assigned critique teacher doing a certain goal for every day's activities for students tasks
  • Doing what a real teacher do in a classroom, such as creating a lesson plan, teaching students and giving them a certain lesson that will improve their skills and knowledge as a practice teacher

Education

Bachelor in Secondary Education - Major in English

The Fisher Valley College
Taguig City, Hagonoy
06.2013 - 3 2017

SECONDARY LEVEL - undefined

Fort Bonifacio High School
Makati City
06.2012 - 3 2013

Skills

Good Communication Skills

Accomplishments

  • Certificate of Achievement with an average of 1.91 in the College of Education
  • Academic Excellence Award above average grade in the College of Education

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

References

  • Dr. Apolinaria Clarita B. Briones, Registrar II, Fort Bonifacio High School, 09295505409
  • Dr. Francis Christie C. Arnado, ETEEAP Program Coordinator, Philippine Christian University, 1648 Taft, Pedro Gil St, Manila, 09989872658
  • Angelica Mari T. Sayat, Ingram Lady Guard, Bonifacio Global City, Manila, 09957401272

Timeline

Client Support Specialist

Unicity
05.2024 - 11.2024

Customer Service Representative / Loyalty Specialist (Retention, Billing, Sales)

24/7.ai
04.2022 - 03.2024

Technical Support Representative

Teleperformance
10.2020 - 03.2022

Customer Service Representative

Alorica
12.2017 - 03.2018

Grade 9 English Teacher (OJT)

The Fisher Valley College
12.2016 - 03.2017

Bachelor in Secondary Education - Major in English

The Fisher Valley College
06.2013 - 3 2017

SECONDARY LEVEL - undefined

Fort Bonifacio High School
06.2012 - 3 2013
Angelus L. Escote