Angelus Escote
Customer Service Representative
Taguig City
Summary
I am able to handle multiple tasks on a daily basis. I use a creative approach to problem solve. An energetic person and eager to learn new things and skills. I can work with the team to provide imaginative solutions for customers. I am passionate to learn more in a certain task and make it complete ahead of time. I am extremely driven to achieve the best results for customers and with a clear goal to succeed. And be a product of a company with a high position in the future.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
24/7.ai
50 Lawton Ave, Taguig, Metro Manila
04.2022 - 02.2024
This job is to assist customer's general inquiry such as bill complaint, bill dispute, technical concerns, product inquiry, upgrade and downgrade of a certain product.
Technical Support Representative
Teleperformance
SM Aura, Taguig City
10.2020 - 03.2022
Resolving technical issues like mobile and modem (Wi-Fi) troubleshooting. Creating technical tickets for a request to resolve customers internet connection complaints.
Customer Service Representative
Alorica
Magallanes, Makati City
12.2017 - 03.2018
This job provide assistance about customer's bill inquiry, dispute and credits. Also doing upgrade selling to customer's products.
Grade 9 English Teacher (OJT)
The Fisher Valley College
Hagonoy, Taguig City
12.2016 - 03.2017
Helping teachers and assigned critique teacher doing a certain goal for every day's activities for students tasks. Doing what a real teacher do in a classroom, such as creating a lesson plan, teaching students and giving them a certain lesson that will improve their skills and knowledge as a practice teacher.
Education
Bachelor in Secondary Education, TERTIARY LEVEL - Major in English
The Fisher Valley College
Taguig City, Hagonoy 06.2013 - 3 2017
SECONDARY LEVEL -
Fort Bonifacio High School
J.P Rizal West Rembo, Makati City 06.2012 - 3 2013
Skills
Good Communication Skills
undefinedAccomplishments
- Certificate of Achievement with an average of 1.91 in the College of Education
- Academic Excellence Award above average grade in the College of Education
Applicant
Angelus L. Escote
References
- Dr. Apolinaria Clarita B. Briones, Registrar II, Fort Bonifacio High School, 09295505409
- Dr. Francis Christie C. Arnado, Designation ETEEAP Program Coordinator, Philippine Christian University, 1648 Taft, Pedro Gil St, Manila, 09989872658
- Angelica Mari T. Sayat, Carpark Teller, Ascott Bonifacio Global City Manila, 09568341833
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Timeline
Customer Service Representative
24/7.ai
04.2022 - 02.2024
Technical Support Representative
Teleperformance
10.2020 - 03.2022
Customer Service Representative
Alorica
12.2017 - 03.2018
Grade 9 English Teacher (OJT)
The Fisher Valley College
12.2016 - 03.2017
Bachelor in Secondary Education, TERTIARY LEVEL - Major in English
The Fisher Valley College
06.2013 - 3 2017
SECONDARY LEVEL -
Fort Bonifacio High School
06.2012 - 3 2013
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