Summary
Overview
Work History
Education
Skills
Summary
Timeline
Generic
Angelu Dagoro

Angelu Dagoro

Malolos City

Summary

Dedicated and adaptable professional with a strong background in customer service, virtual assistance, and technical support seeking a challenging role as an Intake Specialist. Committed to efficiently and accurately gathering and processing information for a seamless intake process. Experienced in providing exceptional customer service, resolving issues promptly, and maintaining professionalism. Skilled in multitasking, prioritizing tasks, and effectively communicating with diverse individuals. Ready to leverage expertise and passion for delivering excellent service to contribute to the success of a dynamic organization.

Overview

10
10
years of professional experience

Work History

Virtual Assistant

Legal Soft Solutions
07.2022 - 11.2024
  • Legal Assistant
  • Intake Specialist
  • Different types pf Litigation
  • Different Types of Litigation (BOYS COUTS OF AMERICA CASE)

Virtual Assistant

agentsonly.ph
01.2023 - 07.2023
  • Reservation Specialist
  • Intake Specialist
  • Collecting payments
  • HotelPlanner.com

Technical Support Team Leader

Concentrix
12.2019 - 07.2023
  • Troubleshooting Equipments
  • Collecting payments
  • Customer Service Representative

Customer Service Representative

Alorica
11.2018 - 07.2019
  • Customer Service Representative
  • Collecting Payments
  • Subject Matter Expert

Virtual Assistant Hiring Manager

Amazon
02.2015 - 10.2018
  • Product Researcher
  • Order Processor
  • CSR-Taking Calls and Messages
  • Refunds
  • Removing A-Z(Bad Feedback on Amazon)
  • Sales on the river (Tony Young)

Education

Bachelor of Science - Information Technology

Teksquad Institute of Information Technology
Antipolo, Rizal
01.2017

Skills

  • Legal Intake Specialist
  • Customer Service Management
  • Receptionist
  • Appointment Setting
  • Virtual Assistance
  • Technical Support
  • Communication & Problem Solving skills
  • Data & Time Management

Summary

I am a motivated young professional committed to continuous personal growth and pursuing challenges that pique my interest. Focused on achieving results and meeting objectives, I approach my work with enthusiasm, decisiveness, and conviction. With a proactive mindset, I strive to inspire and engage others in positive, impactful ways.

Timeline

Virtual Assistant

agentsonly.ph
01.2023 - 07.2023

Virtual Assistant

Legal Soft Solutions
07.2022 - 11.2024

Technical Support Team Leader

Concentrix
12.2019 - 07.2023

Customer Service Representative

Alorica
11.2018 - 07.2019

Virtual Assistant Hiring Manager

Amazon
02.2015 - 10.2018

Bachelor of Science - Information Technology

Teksquad Institute of Information Technology
Angelu Dagoro