ANGELINE A.J. CADAY
San Jose Del Monte,Bulacan
Summary
Dedicated team player focused on fostering positivity and attention to detail in entry-level roles. Experienced in client support and document management, demonstrating strong adaptability and problem-solving skills. Committed to improving operational processes and delivering exceptional service while promoting collaboration.
Overview
4
4
years of professional experience
Work History
Specialist - Telco Account
iQor
Freeport Clark, Mabalacat City, Pampanga
02.2026 - Current
- Assisted customers with service inquiries and technical issues for telecom providers.
- Provided billing and financial support to clients in finance accounts.
- Contributed to sales initiatives by supporting customer interactions.
Advisor II - Non Voice Financial Account
Concentrix
UP Ayalaland, Quezon City
04.2023 - 02.2026
- Maintained company databases to support accurate record-keeping.
- Updated records to enhance accessibility for team members.
- Assisted in organising document management systems for operational efficiency.
Barista/Cashier
KKOPITEA Muzon
San Jose Del Monte , Bulacan
06.2022 - 02.2023
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Received and accurately processed customer payments.
- Cleaned and sanitised work areas, utensils and equipment.
Education
Bachelor of Arts in Broadcasting
New Era University
Quezon City 01-2020
Arts and Design Track
New Era University
Quezon City01-2018
Skills
- Customer service and support
- Billing assistance
- Technical support
- Document organization
- Adaptive problem solving
- Cross-functional collaboration
- Excel proficiency
References
- Arra Mae Garado, 09208208599, arramgarado@gmail.com
- Trisha Kyle Estre, 09502053564, estretrisha@gmail.com
- Danica Amor Lorraine Layson, 09676285434, perezdanica011@gmail.com
- Princess Trinidad, 09064631560, princessrullodatrinidad@gmail.com
Timeline
Specialist - Telco Account
iQor
02.2026 - Current
Advisor II - Non Voice Financial Account
Concentrix
04.2023 - 02.2026
Barista/Cashier
KKOPITEA Muzon
06.2022 - 02.2023
Bachelor of Arts in Broadcasting
New Era University
Arts and Design Track
New Era University