Summary
Overview
Work History
Education
Skills
Timeline
Generic
ANGELICA LONGCOP

ANGELICA LONGCOP

PARAÑAQUE

Summary

Efficient Ticket Agent with 4 years of experience in fast-paced environments. Reliable team member with adaptability and situational awareness- supporting team members after identifying deficiencies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ticketing clerk position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Ticketing Clerk

SEA POWER SHIPPING ENTERPRISES INC.
MANDALUYONG
03.2019 - Current
  • Gathered supporting documents to complete end-of-shift reporting and explain discrepancies.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Managed multiple tasks simultaneously and completed all assigned duties each shift.

CREWING CLERK

SEA POWER SHIPPING ENTERPRISES INC.
MANDALUYONG
06.2016 - 03.2019
  • Applied effective time management techniques to meet tight deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.

MEDICAL CLERK

SEA POWER SHIPPING ENTERPRISES INC.
MANDALUYONG
12.2015 - 06.2016
  • Gathered information from clients regarding associated medical providers.
  • Stayed on top of all records requests and case management functions with open and clear communication.
  • Followed up with providers to address requests and concerns.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Education

Associate in Information Technology - Information Technology

DATAMEX COLLEGE OF ST. ADELINE
Parañaque City, Philippines
06.2013 - 04.2015

Skills

[Type] software knowledge

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Timeline

Ticketing Clerk

SEA POWER SHIPPING ENTERPRISES INC.
03.2019 - Current

CREWING CLERK

SEA POWER SHIPPING ENTERPRISES INC.
06.2016 - 03.2019

MEDICAL CLERK

SEA POWER SHIPPING ENTERPRISES INC.
12.2015 - 06.2016

Associate in Information Technology - Information Technology

DATAMEX COLLEGE OF ST. ADELINE
06.2013 - 04.2015
ANGELICA LONGCOP