Summary
Overview
Work History
Education
Skills
Timeline
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ANGELICA BALLENER

Cavite City, Province Of Cavite

Summary

Proactive Content Moderator with extensive experience in identifying and flagging prohibited materials, enhancing user experience, and improving platform safety. Skilled in active listening, time management, and adaptability, with a proven track record of providing valuable feedback to development teams. Committed to maintaining high-quality site standards and advancing career opportunities.

Overview

5
5
years of professional experience

Work History

Content Moderator

Alorica
05.2022 - Current
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Improved internal communication by providing constructive feedback on content moderation tools and systems to the development team.

Cashier

Penshoppe
02.2020 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Office Management

Imus Computer College
Bacoor, Province Of Cavite, Philippines

Skills

    *Flexible

    *Hardworking

    Active Listening
    *Time Management *Adaptability

Timeline

Content Moderator

Alorica
05.2022 - Current

Cashier

Penshoppe
02.2020 - 03.2022

No Degree - Office Management

Imus Computer College

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ANGELICA BALLENER