ANGEL BELCIÑA
Administrative Virtual Assistant
Dumaguete City
Summary
Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision. Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.
Pursuing part-time role that presents professional challenges and leverages interpersonal skills, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude, and a willingness to take on added responsibilities to meet team goals.
Overview
5
5
Languages
3
3
years of professional experience
Work History
Administrative Virtual Assistant
SMSF Financial Solutions
08.2022 - 07.2023
- Drafted and processed legally binding documents for clients
- Established SMSFs and legal entities for financial planning
- Supported client onboarding and scheduled consultations
- Handled inbound calls and assisted in bank account applications
- Contributed to company workflows and SOPs
- Calendar and inbox management for executives
- Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Remote Hybrid
General Virtual Assistant
Australian Migration
05.2022 - 08.2022
- Drafted statutory declarations and case documents
- Conducted background research and organized case files
- Increased visa approval rate by 80% by preparing detailed supporting documents
- Data entry, documentation review, and task tracking
- Contract | Remote
Travel Reservations Agent
SOPHI Inc.
04.2021 - 09.2021
- Fulfilled B2B client hotel accommodation inquiries and requests
- Maintained high client satisfaction with 85% of cases’ turnover time of less than 24 hours
- Contributed to a 20% improvement in partner retention
Annotator / Reviewer
Remotasks
03.2020 - 07.2020
- Annotated images and categorized data sets for AI training
- Reviewed outputs with attention to detail and ensured 100% accuracy
- Managed task submissions and performance approvals
Education
Bachelor of Science - Psychology
Silliman University
Dumaguete City03-2027
Senior High School - STEM
Silliman University
Dumaguete City05-2022
Skills
Tools: Salesforce, Slack, Docusign, Calendly, Zoom, MS Office, Google Workspace
CRM & Workflow Systems
Data Entry & File Management
Confidentiality & Data Sensitivity
Typing Speed: 60 WPM
Timeline
Administrative Virtual Assistant
SMSF Financial Solutions
08.2022 - 07.2023
General Virtual Assistant
Australian Migration
05.2022 - 08.2022
Travel Reservations Agent
SOPHI Inc.
04.2021 - 09.2021
Annotator / Reviewer
Remotasks
03.2020 - 07.2020
Bachelor of Science - Psychology
Silliman University
Senior High School - STEM
Silliman University