Microsoft
Ana Marie Martinez
Criminologist/ Virtual Professional/Freelancer/ Entreprenuer
LAS PINAS CITY,metro manila
Summary
A person possessing a good work ethics and a better character towards work and believing that having a good attitude is the key to attain the highest professional standard. Partnered with beliefs and commitments to: work hard, respect, value diversity, equality and honesty. In addition, doing the best in any tasks assigned, to deliver the best result and meet the standard of the company and the clients.
A hardworking individual, a go-getter, detail-oriented, determined and a person with a multi-colored personality. Also a self-motivated and am willing to go above and beyond on any project. A person with value, integrity, family oriented and loyalty.
Serving the country for over 6 years with integrity and love, passionately about saving lives, protecting victims and fighting crime in pasts profession.
A detail-oriented team player with strong organizational skills. And always strive to be a better version of myself in any fields.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Customer Service Representative
BPO Industry/ Call Center Setting
Iloilo City , Philippines
2014.06 - 2023.01
Investigated and resolved customer inquiries and complaints quickly.
Exhibited high energy and professionalism when dealing with clients and staff.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Handled customer inquiries and suggestions courteously and professionally.
General Virtual Assistant
Freelancer
LAS PINAS CITY , metro manila
05.2022 - 12.2022
Managed electronic and paper filing systems by updating paperwork, maintaining documents, and accurately recording information.
Executed travel arrangements by researching and booking flights and accommodations.
Schedule meet-up’s, phone and/or virtual appointments.
Manage clients (calendars, travels) and lead database (CRM's).
Data entry.
Email management.
Police Officer, Corporal
Philippine National Police
Iloilo
09.2015 - 12.2021
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Conducted preliminary investigations at scenes of major crimes.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Education
Bachelor of Science - Law Enforcement
Capiz State University- Dayao Campus
Dayao, Roxas City, Capiz, Philippines 06.2010 - 04.2014
Master of Science - Law Enforcement Administration
Capiz State University- Dayao Campus
Dayao, Roxas City, Capiz, Philippines 08.2020 - 07.2021
Skills
Safety and security
Software
Backlinks
CRM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
General Virtual Assistant
Freelancer
05.2022 - 12.2022
Master of Science - Law Enforcement Administration
Capiz State University- Dayao Campus
08.2020 - 07.2021
Police Officer, Corporal
Philippine National Police
09.2015 - 12.2021
Customer Service Representative
BPO Industry/ Call Center Setting
2014.06 - 2023.01
Bachelor of Science - Law Enforcement
Capiz State University- Dayao Campus
06.2010 - 04.2014
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