Summary
Overview
Work History
Education
Skills
Timeline
Generic
ALLEN RIEL BANZON

ALLEN RIEL BANZON

IT/Computer Engineer
Balanga, Province Of Bataan

Summary

Experienced with technical operations, consistently contributing to successful project completions. Demonstrated ability to solve complex problems and implement efficient solutions. Proven skills in system troubleshooting and technical support.

Overview

2
2
years of professional experience

Work History

Technical Staff

Frontier Point Management Solution Inc.
04.2024 - Current
  • Established standard operating procedures for various processes within the department, promoting consistency across team members'' work output.
  • Monitored system performance to identify potential issues.
  • Increased customer satisfaction with timely resolution of technical issues through effective troubleshooting techniques.
  • Generated reports to track performance and analyze trends.
  • Installed and configured operating systems and applications.
  • Diagnosed and troubleshot hardware, software and network issues.

GAMING OPERATION CONTROL

Leekie Enterprises Inc.
08.2023 - 01.2024
  • Prepared sourced data for computer entry by compiling and sorting information
  • Reviewed validation output and performed specified manual checks on data to evaluate consistency and completeness
  • Monitor and provide support for gaming operation
  • Troubleshoot any issue related to the games including but not limited to the operation area and customer/customer support complaints
  • Create and update ticket on any issues that require resolution on the ticketing system
  • Communicate and coordinate with all related department regarding any relevant gaming activities

Education

Bachelor of Science - Computer Engineering

ACLC College/AMA
Balanga, Province Of Bataan, Philippines
04.2001 -

Skills

    IT Troubleshooting

    IT Risk Management

    Hardware and Software Repair

    Machine Learning

    Photo/Video Editing

    Microsoft Windows and Office

Timeline

Technical Staff

Frontier Point Management Solution Inc.
04.2024 - Current

GAMING OPERATION CONTROL

Leekie Enterprises Inc.
08.2023 - 01.2024

Bachelor of Science - Computer Engineering

ACLC College/AMA
04.2001 -
ALLEN RIEL BANZONIT/Computer Engineer