ALISON ABASOLA
Kiwami BGC
Taguig, Metro Manila
2
years of professional experience
Dependable worker with expertise in the field as a service representative. Clear communicator who prioritizes proactive action and cooperative teamwork. Possesses sound judgement and meticulousness. Excels at multitasking and keeping calm under duress. Showed leadership in emergency situations while fervently communicating with clients. Competent in using product knowledge and critical listening, regularly surpassing service level agreements and improving client experiences.
Work History
Service Representative
1 Year 8 Months- Collaborated effectively with teammates to finish projects.
- Completed work in accordance with exact specifications after receiving written and verbal instructions.
- Maintained composure and composure under challenging circumstances and conversations.
- Managed data entry, record keeping, and team filing. provided new hires with policy and procedure training and mentoring.
- Completed tasks outside of regular business hours and on short notice.
- Learned both essential and advanced job abilities by following more seasoned team members.
- Interacted professional with guests, staff and general public.
Food and Beverage Server
3 Months- Worked with energy and passion.
- Kept bar and restaurant areas spotlessly clean and tidy.
- Collaborated well with kitchen and front-of-house teams.
- Greeted restaurant customers with warmth and enthusiasm, delivering positive hospitality experiences from arrival to departure.
- Cleared and cleaned tables promptly, enabling fast customer turnarounds during peak restaurant hours.
- Internship
Education
Bachelor of Science - Sarmiento Campus
ACADEMIC AWARD
- Dean's lister (2020-2024)
- Magna Cum Laude (2024)
SCHOLARSHIPS
- Tulong Pang- Edukasyon Para sa Bulakenyo (2022-2024)
- GENARO G. REYES FOUNDATION INC. (2022-2024)
Skills
Basic Computer Literacy
Service level agreement understanding
Critical listening
Multitasking expertise
Strong work ethic
Product knowledge implementation
Leadership in crisis situations
Interpersonal Skills
Familiarity with industry regulations
Positive attitude and energy
Product demonstration techniques
Customer liaison
Service orientation
Accomplishments
- Magna Cum Laude
- Dean Lister 2020 - 2024
Language
English
Tagalog
Timeline
Service Representative
Kiwami BGC
10.2024 - 06.2026Read More
Food and Beverage Server
SEDA VERTIS NORTH
01.2024 - 04.2024Read More
Bulacan State University
Bachelor of Science from Sarmiento Campus
Read More