Overview
Work History
Education
Skills
Timeline
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Algene Dimer Daquigan

Algene Dimer Daquigan

Sales Representative
San Jose Del Monte

Overview

5
5
years of professional experience

Work History

Sales Representative (Outbound Sales)

Telus International
09.2022 - 01.2025
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Technical Support Representative

Afni Inc, Verizon
02.2022 - 09.2022
  • Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
  • Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.

Sales Representative (Outbound Sales)

Sitel
01.2020 - 08.2021
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Met existing customers to review current services and expand sales opportunities.

Education

Bachelor of Science - Information Technology (Undergrad)

Our Lady of Fatima University
Lagro
04.2001 -

Skills

Customer service

Sales development

Time management

Client service

Sales closing

Customer retention

Revenue generation

Computer Literate

Timeline

Sales Representative (Outbound Sales)

Telus International
09.2022 - 01.2025

Technical Support Representative

Afni Inc, Verizon
02.2022 - 09.2022

Sales Representative (Outbound Sales)

Sitel
01.2020 - 08.2021

Bachelor of Science - Information Technology (Undergrad)

Our Lady of Fatima University
04.2001 -

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Algene Dimer DaquiganSales Representative