Alexa Rae Pery

Accounts Receivable Specialist managing high-volume portfolios of 500–600 customer accounts across all aging buckets utilizing SAP ERP. Maintaining high payment accuracy, executing structured multi-channel client communications, and delivering punctual weekly status reports to drive cash flow and resolve complex ledger discrepancies

Demonstrated high integrity by strictly adhering to unique financial processes and security compliance standards while expertly managing accounts for 5 distinct banking cards.

Protected cardholders from financial loss by analyzing complex card transactions, identifying fraudulent activities, and accurately filing disputes for unauthorized charges.

Enhanced digital adoption and user experience by guiding cardholders through card application setups, processing immediate card activations, and expediting replacements.

Maintained a proven track record of consistency, regularly meeting and exceeding debt recovery targets month-over-month through systematic account management.

Served as a highly reliable point of contact for locating and negotiating structured, mutually agreeable payment schemes with delinquent debtors.

Secured immediate debt recovery by safely processing over-the-phone payments using client debit cards, credit cards, and checking accounts in strict compliance with data privacy standards.

Reduced outstanding receivables through the strategic application of advanced collection techniques and thorough investigation of historical billing and debt data.

Expanded the company's credit portfolio with integrity by thoroughly pre-screening, verifying, and qualifying potential customers based on factual credit eligibility criteria.

Boosted acquisition rates consistently through targeted outbound calls to pre-qualified prospects and efficiently answering complex inquiries regarding the credit application process.