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Detailed Collection Specialist bringing over 7 years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic Collection Specialist with a proven track record at Go Easy, excelling in client account management and problem-solving. Adept at negotiating repayment plans while providing exceptional customer service. Recognized for consistently meeting collection targets and demonstrating adaptability in fast-paced environments. Proficient in Microsoft SharePoint and committed to achieving results.

Proactive collections specialist with a proven track record of maximizing collections and reducing outstanding balances. Experienced in handling customer inquiries, negotiating payment arrangements, and maintaining accurate records. .

To grow with this company by adhering to and promoting company values, visions and goals for example, doing what is right for our customers and creating customers for life. Also bringing previous job experience and knowledge to help grow and assist with my new team. My strengths are culturally diverse, problem solving, team collaboration and peer leadership.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Ericka Marco

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Collection Specialist

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Bachelor of Arts - Journalism

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Collection Specialist

Bachelor of Arts - Journalism

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