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Detailed Collection Specialist bringing over 7 years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive collections specialist with a proven track record of maximizing collections and reducing outstanding balances. Experienced in handling customer inquiries, negotiating payment arrangements, and maintaining accurate records. .

Over 10 years of customer service experience has equipped me with specialized skills gained from serving as a Collections Specialist and Administrative Associate, alongside exceptional communication, problem-solving, and adaptability, with a proven willingness to learn and grow.

Detail-oriented and trustworthy professional with a strong background in customer service and collections. Known for excellent cash handling, reconciliation, and balancing skills, with a passion for delivering an exceptional customer experience. Eager to apply my skills to new challenges and continue developing a successful career.

Seasoned Collection Specialist with 6 years of experience in account resolution and customer service. Excelled at Barnes Healthcare Services, streamlining collections processes and consistently meeting performance goals. Skilled in negotiating payment plans, maintaining detailed records, and ensuring compliance with regulations, seeking to continue as a Collection Specialist.

Ericka Marco

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Collection Specialist

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Bachelor of Arts - Journalism

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Collection Specialist

Bachelor of Arts - Journalism

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