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Detailed Collection Specialist bringing over 7 years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail and email. Skilled in resolving collection issues, adjusting accounts and correcting discrepancies or short payments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations with technical support background.

Results-focused supervisor offering 6+ years of management experience leading talented sales personnel and 11+ years of customer service experience. Successful at engaging with staff by Leading by example, discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in effective handling of service issues and customer communications.

Skilled educational director with expertise in collections and success in improving accounts receivable functions and performance. Successfully apply recovery strategies and negotiate with account holders to cut outstanding debts and aged accounts. Excited to bring talent to the team, offering opportunities for growth and advancement.

I am professional with experience among migration of processes for USA and European
Plants .Performing those tasks by myself from end to end .
I am looking for new challenges and development in area of Finance&Collections .

Ericka Marco

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Collection Specialist

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Bachelor of Arts - Journalism

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Collection Specialist

Bachelor of Arts - Journalism

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