Alexamarie Alison
Oroquieta City, Misamis Occidental,Philippines
Summary
Expert in front desk operations and housekeeping management with a strong history of enhancing cleanliness and customer satisfaction at Karauna Guesthouse and Agricio Farm and Resort. Proven leadership as a store manager at JStockist Consumer Goods Trading, excelling in inventory management and customer service. Proficient in communication, conflict resolution, and team leadership, with advanced skills in MS Office Suite. Dedicated to delivering outstanding service and creating positive guest experiences in a fast-paced hospitality environment.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Front Desk & Housekeeping
Karauna GuestHouse
Oroquieta City, Philippines
01.2023 - Current
- Oversaw walk-in guest room, reservation, inquiries, and organised housekeeping tasks to maintain high standards of cleanliness and order.
Front Desk & Housekeeping
Agricio Farm and Resort
Oroquieta City, Philippines
01.2026 - 03.2026
- Assisted with guest check-in procedures and maintained guest folios.
Supported housekeeping operations by ensuring rooms were polished and ready for new arrivals.
Contributed to maintaining high cleanliness standards throughout hotel premises.
Store Manager
JStockist Consumer Goods Trading
Oroquieta City, Philippines
01.2020 - 07.2024
- Assisted customers with inquiries and service needs.
Conducted inventory checks on products to ensure proper stock levels.
Organised store layout and displays for optimal product visibility.
Managed sales transactions and performed daily cash counts using cash-in and cash-out lists.
Bakery Assistant & Crew Staff
Terren's Bakeshop
Oroquieta City, Philippines
02.2023 - 03.2023
- Assisted with cleaning preparations to ensure a tidy environment.
Attended to customers by providing friendly service.
Handled customer requests and assisted in baking activities.
Service Crew
iGrunge Cafe
Oroquieta City, Philippines
02.2023 - 03.2023
- Assisted in cleaning and preparing dining areas.
Supported team in serving customers and addressing their requests.
Facilitated a welcoming environment for patrons.
Education
Diploma of Higher Education - Hospitality Management
Deor and Dune Academe School of Technology
Oroquieta City01-2026
Diploma of Higher Education - TVL - Home Economics
Deor and Dune Academe School of Technology
Oroquieta City01-2023
Certificate of Higher Education - STEM - Science, Technology, Engineering, and Mathematics
Misamis Occidental National High School (MONHS)
Oroquieta City01-2021
Elementary
Oroquieta Evangelical Christian School - OECS
Oroquieta City01-2017
Skills
- Customer service
- Front desk operations
- Housekeeping management
- Inventory management
- Conflict resolution
- Time management
- Communication skills
- Willingness to learn
- Calm under pressure
- Leadership
- Active listening
- Team leadership and motivation
- MS Office Suite
- Public Relations
- Event planning
- Organised
- Multilingual communication
- Microsoft Office proficiency
- Positive attitude
- Creative thinking
Languages
Bisaya
First Language
English
Proficient
C2
Tagalog
Proficient
C2
Dutch
Beginner
A1
Certification
- National Certificate II in Bread and Pastry Production
- National Certificate II in Cookery
- Gerry Roxas Leadership Award
- Goethe-Zertifikat A1
- Ensuring Business Sustainability and Success
- Managing Business Operations
- Planning the Business
- Safe Store Education
- Building Business Mindset
Interests
- Reading Books/Book Writer Author
- Film Production
- Photography
- Dancing/Choreographer
- Singing/Song Writer
- Sketching
- Watching Series & Movies
- Sightseeing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk & Housekeeping
Agricio Farm and Resort
01.2026 - 03.2026
Bakery Assistant & Crew Staff
Terren's Bakeshop
02.2023 - 03.2023
Service Crew
iGrunge Cafe
02.2023 - 03.2023
Front Desk & Housekeeping
Karauna GuestHouse
01.2023 - Current
Store Manager
JStockist Consumer Goods Trading
01.2020 - 07.2024
Diploma of Higher Education - Hospitality Management
Deor and Dune Academe School of Technology
Diploma of Higher Education - TVL - Home Economics
Deor and Dune Academe School of Technology
Certificate of Higher Education - STEM - Science, Technology, Engineering, and Mathematics
Misamis Occidental National High School (MONHS)
Elementary
Oroquieta Evangelical Christian School - OECS