ANGELYN M. PAMPANGA
Sto. Domingo Virac Catanduanes,00
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hotel Front Desk and Housekeeping Supervisor
Ardci Hotel Inc.
01.2020 - 01.2025
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Education
Bachelor of Science - Major in Food Service Management Technology
Catanduanes State University
Calatagan Proper Virac Catanduanes03-2018
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Maintenance coordination
- Room inspection
- Room occupancy verification
Certification
Department of Tourism Region V (Bicol)
Attending a 24 hour training on
COURSE ON FRONT OFFICE OPERATIONS
Held on September 23-25, 2024 at E-Crown Hotel & Resort, San Vicente Virac Catanduanes.
Department of Tourism Region V (Bicol)
Attending a 16 hour training on
TOURISM INTEGRATES, SUPPORT AND MINDS WOMEN' RIGHTS AND CHILD SAFETY
Held on November 28-29, 2024 at ARDCI Hotel Inc, San Roque Virac Catanduanes.
Timeline
Hotel Front Desk and Housekeeping Supervisor
Ardci Hotel Inc.
01.2020 - 01.2025
Department of Tourism Region V (Bicol)
Attending a 24 hour training on
COURSE ON FRONT OFFICE OPERATIONS
Held on September 23-25, 2024 at E-Crown Hotel & Resort, San Vicente Virac Catanduanes.
Department of Tourism Region V (Bicol)
Attending a 16 hour training on
TOURISM INTEGRATES, SUPPORT AND MINDS WOMEN' RIGHTS AND CHILD SAFETY
Held on November 28-29, 2024 at ARDCI Hotel Inc, San Roque Virac Catanduanes.
Bachelor of Science - Major in Food Service Management Technology
Catanduanes State University
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