Al Christian Malto
Malolos
Summary
Dynamic and detail-oriented professional with experience at Edda Wind, excelling in food safety and meal preparation. Proven ability to enhance guest satisfaction through exceptional service and effective problem-solving. Skilled in knife handling and maintaining high hygiene standards, consistently delivering quality results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Galley Steward
Edda Wind / Scanmar Crewing Management
Paranaque Metro Manila
10.2025 - Current
- Managed daily inventory and supply levels to ensure efficient galley operations.
- Maintained cleanliness and organization of kitchen equipment and storage areas.
- Ensured smooth service during high-volume periods with timely preparation of meals and attention to detail.
- Assisted chef in meal preparation, diligently following recipe specifications for consistent quality.
- Managed daily stock levels and rotated perishable items appropriately, preventing spoilage or shortages during service periods.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Monitored food quality and freshness throughout day.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Preparing and making salads
- Making bread and desserts for breakfast
- Preparing fruits to be served
Cabin Steward
Oceania Cruises/ Cf Sharp Management
Intramuros Manila
12.2022 - 09.2025
- Resolved guest concerns efficiently, fostering positive relationships and reinforcing brand loyalty.
- Handled special requests from passengers professionally, demonstrating adaptability and problem-solving skills.
- Contributed to the overall success of cruise voyages by delivering outstanding customer service experiences consistently throughout each journey.
- Conducted thorough inspections of cabins post-cleaning, guaranteeing adherence to company quality standards.
- Assisted passengers with luggage handling, promoting a seamless check-in and boarding experience.
- Enhanced guest satisfaction by providing exceptional room cleaning and maintenance services.
- Maintained inventory of cabin supplies and amenities, replenishing items as needed for guest comfort.
- Developed routine checks for inventory management, ensuring sufficient supplies for cabin operations.
- Maintained cleanliness and organization of cabins, ensuring adherence to high hygiene standards.
- Offered personalized assistance to children, elderly and passengers with special needs.
Room Attendant
Nobu Hotel City of Dreams Manila
09.2018 - 11.2022
- Delivered exceptional guest service by anticipating needs and addressing inquiries promptly.
- Maintained cleanliness and organization of cabins, ensuring adherence to high hygiene standards.
- Assisted in the preparation and presentation of onboard amenities, enhancing guest experiences.
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Assisted in restocking supplies and amenities, enhancing guest satisfaction during stays.
- Inspected rooms for maintenance needs, reporting issues promptly to ensure guest comfort.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Enhanced room readiness for new guests, meticulously cleaned and prepared rooms including bed making and bathroom sanitization.
Education
Bachelor of Science - Hospitality Management
Bulacan State Unversity
Malolos BulacanSkills
- Knife handling
- Food safety
- Cleaning protocols
- Cooking techniques
- Meal preparation
- First aid training
- Food presentation
- Laundry skills
- Cleanliness standards
- Complaint handling
- Cross-cultural communication
- Lost and found procedures
- Turndown service
- Attention to detail
Timeline
Galley Steward
Edda Wind / Scanmar Crewing Management
10.2025 - Current
Cabin Steward
Oceania Cruises/ Cf Sharp Management
12.2022 - 09.2025
Room Attendant
Nobu Hotel City of Dreams Manila
09.2018 - 11.2022
Bachelor of Science - Hospitality Management
Bulacan State Unversity