AILYN LATUMBO MAJABA
Free Lancer
Cainta,Rizal
Summary
To secure a good position to share my skills, experiences, and abilities for the company’s growth and success.
Overview
12
12
years of professional experience
Work History
Oasis Solution
12.2024 - 08.2025
- A survey campaign about government bills and elections in the United States usually means asking citizens structured questions to understand their views on:
- 1. Government Bills / Policies
- Whether people agree or disagree with a proposed law.
- How much they know about the bill.
- What impact they think the bill will have on their community, jobs, or daily life.
- 2. Elections
- Who people plan to vote for (or if they are undecided).
- What issues matter most to them (economy, healthcare, education, immigration, etc.).
- Their satisfaction or dissatisfaction with current government officials.
- Whether they are likely to participate in the upcoming election.
- Agent’s Role:
- Ask questions neutrally (not persuading, just gathering opinions).
- Record answers accurately into a system.
- Sometimes confirm voter registration details (like if they are registered or plan to vote).
Clear Nexus
10.2023 - 11.2024
- Loan Services
- Guiding Loan Applicants: Assist customers in filling out loan applications accurately and completely.
- Checking Requirements: Verify customer-submitted documents such as identification, proof of income, and bank statements.
- Pre-approval Coordination: Collaborate with underwriters or credit teams for initial loan approval.
Appointment Setter
Medline Solutions
07.2023 - 09.2023
- Debt Consolidation
- Assist clients in completing applications for debt consolidation loans or programs.
- Coordinate the payment process to consolidate multiple debts into one manageable monthly payment.
- Prepare and maintain reports on client accounts, payment histories, and debt reduction outcomes.
- Qualifying customers have health Insurance and then transferring them to the Licensed Sales agent.
- Receiving inbound outbound calls
- Responsible for assisting customers via email.
Appointment Setter
Medilink Company
12.2021 - 02.2023
- Generate new leads through cold calling. Prequalifying leads to Health Insurance Medicare Supplement and Advantage Plan. Transferring qualified leads to the sales license specialist.
Appointment Setter
Versatel Marketing
08.2020 - 11.2021
- Generate new leads through cold calling and prequalifying leads for Health Insurance Medicare Supplement and Advantage Plan. Transferring qualified leads to the sales license specialist.
- Receiving inbound outbound calls.
- Reviewing and improving email communication and response templates.
Appointment Setter
Farmers Insurance Company
02.2020 - 08.2020
- Gathering Information from the prospect leads about Home and Auto Insurance. Set appointments for our sales team by qualifying leads, scheduling to calling them back.
- Receiving inbound outbound calls
- Respond to customer queries in a timely and accurate way via email or chat.
Lead Heroes Company
04.2017 - 01.2020
- We specialize in lead generation for Senior Insurance Medicare supplement and Advantage Plans. Cold calling lead generation for T65 and Final expense. Qualifying leads to Hot and warm. Scheduling callbacks and do the follow via email, chat and phone.
- Provides assistance and solutions to customers primarily through email.
Customer Sales Representative
One World Connections
08.2013 - 09.2015
- Selling skin care and hair care products.
- Respond to customer inquiries promptly and professionally via chat and email and phone.
- Assisting company customers via email.
Education
Bachelor of Elementary Education -
Jose Rizal University
01.2004
High School - undefined
Felix National High School
01.2001
Elementary School - undefined
Zarraga Elementary School
01.1997
Skills
Appointment Setter, Cold calling
References
- Michelle, Castillo, Assistant Supervisor, 09563377116
- Maria Cheizer May, Villamor, Editor in ABS CBN, 0927 952 7635
- Jovie, Ignacio, Team Leader, 09318691525
Timeline
Oasis Solution
12.2024 - 08.2025
Clear Nexus
10.2023 - 11.2024
Appointment Setter
Medline Solutions
07.2023 - 09.2023
Appointment Setter
Medilink Company
12.2021 - 02.2023
Appointment Setter
Versatel Marketing
08.2020 - 11.2021
Appointment Setter
Farmers Insurance Company
02.2020 - 08.2020
Lead Heroes Company
04.2017 - 01.2020
Customer Sales Representative
One World Connections
08.2013 - 09.2015
High School - undefined
Felix National High School
Elementary School - undefined
Zarraga Elementary School
Bachelor of Elementary Education -
Jose Rizal University