ABIGAEL YUMUL
HOTEL SALES EXECUTIVE
Singapore
Summary
Goal-oriented Sales Executive with 3 years of experience in hotel and events sales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.
Overview
16
16
years of professional experience
1
1
Language
Work History
Sales & Marketing (Room Sales Executive)
ACACIA HOTEL MANILA
Manila
03.2023 - Current
- Achieving revenue targets and making significant revenue growth by managing the full process of the event leads from initial inquiry to successful execution.
- Building strong client relationships with existing key clients & new corporate partners to ensure repeat business, to enable future bookings and expand customer base for sales opportunities.
- Identifying and generating new business opportunities through networking, sales calls, cold calling, email campaigns, and attending trade show events. Prepares monthly forecasts and performance updates.
- Handling FITs and group client requirements such as International and National Companies.
- Development and implement sales strategies to achieve and exceed targets.
- Prepare reports, quotations, negotiate contracts, and manage order fulfillment processes.
- Activating dormant and getting new accounts.
- Corporate and Mice Sales.
- Update client profiles in the Property Management System following sales calls or telemarketing activities.
- Promote and strengthen relationships with key accounts and potential business sources.
- Making sales calls and telemarketing : 50 corporate accounts per week, combined.
Senior Reservation Officer
ACACIA HOTEL MANILA
Manila
01.2016 - 03.2023
- Collaborated with the revenue management team to optimize room rates and availability according to demand, seasonal fluctuations, and promotional offers.
- Provided regular reports on booking trends, occupancy rates, and any challenges in reservation management. Analyzed booking patterns to inform pricing strategies and forecast future demand.
- RevPar / ADR Analysis, Forecasting and Budgeting.
- Online Travel Agency (OTA) management (Booking.com, Agoda, Expedia, Traveloka and more).
Assistant to the Chairman
ACACIA HOTEL MANILA
Manila
01.2015 - 01.2016
- Provided comprehensive administrative support to the chairman, including managing schedules, organizing meetings, handling correspondence, and prioritizing tasks.
- Point of contact between the chairman, senior executives and department heads. Maintained clear and efficient communication channels on behalf of the chairman.
- Assisted with special projects, including strategic initiatives and internal improvement projects, by researching, gathering information, and tracking progress.
- Handled sensitive and confidential information with utmost discretion and professionalism, ensuring privacy in all aspects of the chairman's affairs.
Food and Beverage (Captain)
ACACIA HOTEL MANILA
Manila
03.2011 - 01.2015
- Provides strategic and operational leadership, guidance, direction, and tactical expertise to all facets of the food & beverage division. CAPEX planning, administration, and tracking for F&B-related projects.
Service Ambassador & Sommelier
SOFITEL PHILIPPINE PLAZA
Manila
01.2010 - 03.2011
- Mentored and trained as a young hotel sommelier, providing guidance and expertise in wine selection and service.
Education
Bachelor of Science - Hotel & Restaurant Management
De La Salle University
Dasmarinas, Metro Manila, PhilippinesSkills
Business development and planning
Lead prospecting
Business networking
Relationship building
Sales expertise
Decision-making
Sales team leadership
Product knowledge
Sales presentations
Goals and performance
Lead generation
Cold calling
Data analysis
Sales forecasting
Customer segmentation
Upselling strategies
Closing techniques
Contract negotiations
Project management
Competitor analysis
CRM software proficiency
Database management
Accomplishments
- Achieved 17 million revenues by being disciplined with getting new accounts and maintaining repeat business from loyal clients.
Timeline
Sales & Marketing (Room Sales Executive)
ACACIA HOTEL MANILA
03.2023 - Current
Senior Reservation Officer
ACACIA HOTEL MANILA
01.2016 - 03.2023
Assistant to the Chairman
ACACIA HOTEL MANILA
01.2015 - 01.2016
Food and Beverage (Captain)
ACACIA HOTEL MANILA
03.2011 - 01.2015
Service Ambassador & Sommelier
SOFITEL PHILIPPINE PLAZA
01.2010 - 03.2011
Bachelor of Science - Hotel & Restaurant Management
De La Salle University