Meditation
Zsan-San B. Pagdilao
Yoga Instructor/Executive Assistant/Entrepreneur
Quezon City
Summary
Experienced Yoga Instructor with a background teaching at fitness gyms and yoga studios. Passionate about business management and entrepreneurship, which grew from owning an auto detailing business. Also, brings five years of valuable experience as an Executive Assistant. Possesses a unique skill set combining a love for yoga and proficiency in business operations.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Yoga Instructor
Anytime Fitness
03.2023 - Current
- Explained different yoga styles and poses to students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Developed safe and effective exercise programs for class members.
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
Business Owner/Founder
ZSANITIZE AUTO SPA
10.2020 - 04.2024
- Zsanitize Auto Spa is an overall automobile maintenance provider with several services like professional carwash and detailing services
- Established strong customer relationships through excellent communication and attentive service.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
Executive Assistant
ACCENTURE, Inc.
09.2017 - 06.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Used advanced software to prepare documents, reports, and presentations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Fostered positive work environment, organizing team-building activities and events.
Measurement and Risk Analyst / Reports Analyst
ACCENTURE, Inc.
11.2014 - 09.2018
- Creating reports for the daily, weekly, monthly productivity and attendance to our stakeholder’s employees
- Performing data investigation, process investigation, document analysis, and workflow analysis
- Coordinating across different operations for any add-ons on the reports if necessary
- Administrative tasks (e.g
- Tracking for our team’s daily deliverables and attendance)
- Forecasting of any risk and challenges for our team
Clerk / IT Logistics Inventory Assistant
TEMPS AND STAFFERS, Inc.
02.2014 - 07.2015
- Recording of all pulled-out repair and defective IT equipment(s).
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Field Technical Engineer / Service Desk Support
KNOWLEDGE PROCESS OUTSOURCE PHILIPPINES, Inc.
09.2013 - 12.2013
- Responsible for the configuration of employees’ blackberry service units to create them a Gmail account
- Clearing all their Outlook account and migrated their account into Gmail
Education
Bachelor Of Science - Information Technology
University of the East
ManilaForeign Languages Education
Korean Cultural Center in The Philippines
Bonifacio Global City, Taguig 05.2017 - 08.2017
Skills
Business/Marketing/Sales: Executive Supporting Role: Technical Skills:
- Business Operation/Analysis - Administrative Tasks/Secretarial duties - Auto Detailing
- Design Thinking - Email Management - Basic Life Support
- Marketing Strategy - Travel Arrangement - Teaching
- Digital Marketing - Meeting Coordination - Public Speaking
- Social Media Advertisement - Event Support Organizing - Interpersonal Skills
- Stakeholder Management - Calendar Management - Computer Literate
- People Management - Diary Management
- Customer Service - Reporting Analysis
- Customer Retention - Inventory Management
- Team Leadership - Data Entry/Analysis
- Sales Management - Learning and Development
- Procurement
- Budget Forecasting
- Operational Risk Management
Certification
International Yoga Federation and Yoga Alliance Member
References
- Armida Malanum, Executive Senior Analyst, Accenture, Inc., +63-175095581
- Paolo Sason, Director for Group Fitness, Gold’s Gym Philippines, 0906-267-9815
Interests
Reading books
Playing basketball
Travelling
Timeline
Yoga Instructor
Anytime Fitness
03.2023 - Current
Business Owner/Founder
ZSANITIZE AUTO SPA
10.2020 - 04.2024
Executive Assistant
ACCENTURE, Inc.
09.2017 - 06.2022
Foreign Languages Education
Korean Cultural Center in The Philippines
05.2017 - 08.2017
Measurement and Risk Analyst / Reports Analyst
ACCENTURE, Inc.
11.2014 - 09.2018
Clerk / IT Logistics Inventory Assistant
TEMPS AND STAFFERS, Inc.
02.2014 - 07.2015
Field Technical Engineer / Service Desk Support
KNOWLEDGE PROCESS OUTSOURCE PHILIPPINES, Inc.
09.2013 - 12.2013
Bachelor Of Science - Information Technology
University of the East