Zion Jireh Alvar
Davao City, Province Of Davao Del Sur
Summary
Motivated farm intern with hands-on experience in livestock handling and farm equipment operation. Proven ability to collaborate on sustainable practices and enhance crop yields through critical thinking and proactive monitoring.
Dedicated customer service representative with a strong focus on problem resolution and active listening. Committed to enhancing customer satisfaction through effective communication and teamwork.
Overview
6
6
years of professional experience
Work History
Farm Intern
Family Business
Davao City, Province Of Davao Del Sur, Philippines
01.2020 - Current
- Operated and maintained farm machinery to ensure efficient production processes.
- Assisted in planting, cultivating, and harvesting crops while adhering to safety protocols.
- Monitored crop health and implemented pest control measures to enhance yield quality.
- Collaborated with family members to develop sustainable farming practices and improve soil health.
Customer Service Representative
VXI Global Holdings
Davao City, Province Of Davao Del Sur, Philippines
05.2024 - 06.2025
- Resolved customer inquiries through various communication channels, ensuring timely and accurate responses.
- Assisted in troubleshooting technical issues, enhancing user experience and satisfaction.
- Maintained detailed records of customer interactions, contributing to efficient information retrieval and follow-up.
- Collaborated with team members to streamline processes and improve service delivery standards.
- Executed daily tasks with a focus on accuracy, adapting quickly to changing customer needs.
- Trained new team members on best practices for customer engagement and support procedures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Aviation
Flight Dynamics School Of Aeronautics
Lapu-Lapu City, Province Of Cebu, Philippines07-2022
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Livestock handling
- Farm equipment operation
- Cover cropping
- Farm record keeping
Timeline
Customer Service Representative
VXI Global Holdings
05.2024 - 06.2025
Farm Intern
Family Business
01.2020 - Current
Aviation
Flight Dynamics School Of Aeronautics