Summary
Work History
Education
Skills
Timeline

Zigfred Dy

Malolos Bulacan

Summary

Proven team player and adept at kitchen equipment operation, I enhanced customer satisfaction and reduced waste by over 30% at Okada. Skilled in food safety and customer service, I consistently delivered high-quality baked goods, contributing to repeat business and positive shopping experiences at Lux Asia.

Work History

Baker

Okada
  • Cleaned and maintained kitchen equipment and oven.
  • Followed food safety standards when handling ingredients.
  • Prepared dough for variety of pastries, cakes and breads.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Adjusted recipes based on available ingredients or dietary restrictions,

Waitet

Pizza Hut
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Sevice Creww

Wendys
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server

Cindys
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Fragrance Consultant

Lux Asia
  • Provided exceptional customer service by promptly addressing concerns or issues with purchased items, ensuring a positive shopping experience.
  • Assisted customers in selecting the perfect gift for special occasions, resulting in repeat business and increased sales.
  • Supported fellow team members when needed for tasks like restocking shelves or covering breaks, fostering a collaborative work environment.
  • Attended training sessions hosted by fragrance brands to gain insights into specific products, ingredients, composition techniques, and the art of perfumery.

Education

HRM -

University of Manila, Mediola

Skills

  • Team Player
  • Customer Service
  • Active listener
  • Food safety and sanitation
  • Food Safety
  • Bread Making
  • Opening and closing duties
  • Kitchen Equipment Operation
  • Waste Reduction
  • Minimize ingredient waste

Timeline

Baker - Okada
Waitet - Pizza Hut
Sevice Creww - Wendys
Server - Cindys
Fragrance Consultant - Lux Asia
University of Manila - HRM,

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