Ziarah Mae C. Gutierrez
San Jose Del Monte,Bulacan
Summary
Service-oriented Food and Beverage Attendant With one year background in different professional hospitality field. Experienced serving buffet style, a la carte dining, preparing Banquets, event styling, inventory tracking, sales reporting, coordinating staff, cashier, cash handling, and sales deposit.
Overview
3
3
Certifications
2
2
years of professional experience
Work History
On-Call Food and Beverage Service Attendant
Park Inn by Radisson Clark
Angeles City, Pampanga
07.2018 - 03.2020
- Performed high level of assistance to customers during dine-in, special events and functions, including private parties.
- Excellent service reviews from the guests in Tripadvisor.
- Managed to serve over 50 customers per day.
Store Team Leader
HO CHA
Angeles City, Pampanga
05.2019 - 10.2019
- Positioned as go-to person for up to 4 staff members, while providing exceptional customer service.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Intern
Daegu Health College
Daegu City, South Korea
02.2019 - 02.2019
- Observed Chef Ahn Hong's cooking techniques, and different specialties to gain knowledge from Korean Culture.
- Read through recipes and maintained well-organized mise en place to keep work efficient and consistent.
- Cleaned kitchen areas, including counters and work spaces.
Practicum Program (454 Hours)
Park Inn by Radisson Clark Hotel, Philippines
Angeles City, Pampanga
04.2018 - 06.2018
- Worked flexible hours; night, weekend, and holiday shifts.
- Increased training efficiency by working closely with supervisor, manager, and coworkers, asking questions, and giving honest, detailed feedback.
Education
Bachelor of Science - Hotel and Restaurant Management
Angeles University Foundation
Angeles City, Pampanga 04.2019 - 04.2019
Skills
Interpersonal skills
Team work
Adaptability
Honesty
Guest Services
Cash Handling
Health And Safety Standards
Good listening skills
Staff supervision
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Culinary Face-Off 2019 Champion in Pasta Cookery
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Store Team Leader
HO CHA
05.2019 - 10.2019
Bachelor of Science - Hotel and Restaurant Management
Angeles University Foundation
04.2019 - 04.2019
Intern
Daegu Health College
02.2019 - 02.2019
Culinary Face-Off 2019 Champion in Pasta Cookery
01-2019
Culinary Face-Off 2019 Champion in Poultry Cookery
01-2019
Culinary Face-Off 2019 First Runner-up in Set Menu Challenge
01-2019
On-Call Food and Beverage Service Attendant
Park Inn by Radisson Clark
07.2018 - 03.2020
Practicum Program (454 Hours)
Park Inn by Radisson Clark Hotel, Philippines
04.2018 - 06.2018