Summary
Overview
Work History
Education
Skills
Self Evaluation
Personal Information
Job Intent
Timeline
Generic
Zhenzhen Chen

Zhenzhen Chen

Jinjiang, Fujian

Summary

Highly motivated and detail-oriented professional with strong analytical skills and proficiency in office automation software. Skilled at identifying, analyzing, and resolving issues in the workplace. Hardworking, responsible, and eager to take on new challenges. Possesses a strong sense of social responsibility and a commitment to excellence.

Professional with background in resource management and administration, adept at optimizing workflows and ensuring seamless operations. Skilled in team collaboration, problem-solving, and resource allocation, always adaptable to evolving needs. Known for effective communication, organizational skills, and results-driven approach in high-pressure environments.

Diligent [Desired Position] with strong background in resource management and coordination. Successfully streamlined operational processes and enhanced team efficiency through strategic resource allocation. Demonstrated expertise in project management and problem-solving.

Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

10
10
years of professional experience

Work History

Property Resource Administrator

Huachen Capital
06.2021 - Current
  • Managed client rental needs and drafted over 1,000 rental contracts, ensuring smooth transactions and protecting both parties' interests
  • Expert in handling move-in and move-out procedures, including Gatepass and work permits, for properties in Pasay, Makati, BGC, and Ortigas
  • Built a broad network of real estate agents, serving clients from Europe, America, Japan, Korea, and Southeast Asia
  • Maintained a vacancy rate of less than 5% for company-owned properties, maximizing rental income
  • Coordinated maintenance requests and resolved rental-related issues, ensuring client satisfaction throughout their tenancy
  • Optimized resource distribution by analyzing usage patterns and adjusting allocations accordingly.
  • Reduced administrative errors and improved efficiency with thorough documentation and organization of resources.

E-commerce Store Manager

Shopee
06.2017 - 06.2021
  • Registered online stores and managed logistics services (J&T Express)
  • Listed products, including descriptions, pricing, and images, and responded to customer inquiries regarding orders, returns, and deliveries
  • Packed customer orders and coordinated with couriers for pickups, ensuring accurate tracking information
  • Promoted five products daily to the store's homepage, achieving an average monthly income of PHP 15,000-20,000 and maintaining a 4.9-star store rating
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

BingMing Supermarket
04.2015 - 04.2017
  • Successfully managed a team of nearly 30 employees, optimizing staffing and processes to reduce costs and increase sales by 20%
  • Ensured shelves were well-stocked and handled product returns efficiently, minimizing losses and improving profitability
  • Introduced new products based on market research and local customer demand, expanding the supermarket's product line and attracting more customers
  • Analyzed daily sales data to identify trends and provide actionable insights for strategic decision-making
  • Adjusted product offerings during holidays and seasonal peaks, achieving significant sales growth during these periods
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Bachelor of Science - Business Administration

Central Philippine University
06.2021

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving

Self Evaluation

Highly motivated and detail-oriented professional with strong analytical skills and proficiency in office automation software. Skilled at identifying, analyzing, and resolving issues in the workplace. Hardworking, responsible, and eager to take on new challenges. Possesses a strong sense of social responsibility and a commitment to excellence.

Personal Information

Gender: Female

Job Intent

Administrative Supervisor, Sydney, 社招

Timeline

Property Resource Administrator

Huachen Capital
06.2021 - Current

E-commerce Store Manager

Shopee
06.2017 - 06.2021

Store Manager

BingMing Supermarket
04.2015 - 04.2017

Bachelor of Science - Business Administration

Central Philippine University
Zhenzhen Chen