Zhelley Tropia

Attendance and Timekeeping

• Monitor and manage employee attendance and timekeeping records
• Prepared comprehensive payroll reports for management review, allowing informed decision-making regarding budgetary adjustments.
• Acknowledge and respond to payroll- and attendance-related emails
• Update and monitor tickets and concerns through Zendesk
• Review, endorse, and track attendance and timekeeping disputes
• Review and approve Sprout applications
• Enhanced accuracy in timekeeping records by training managers on proper procedures for submitting hours worked data.

Payroll Processing

• Reduced errors in payroll records by diligently reviewing and verifying employee information.
• Prepared comprehensive payroll reports for management review, allowing informed decision-making regarding budgetary adjustments.
• Assist in payroll-related reporting and documentation
• Maintained confidentiality of sensitive employee information, adhering to strict privacy guidelines.
• Stayed up-to-date on relevant tax laws, ensuring accurate withholding calculations for federal and state taxes.
• Reconciled payroll discrepancies and responded to inquiries from employees.

Final Pay Processing

• Prepare, consolidate, and monitor final pay documents
• Budget Requesting
• Generate and send final pay payslips, BIR Form 2316, and quitclaims
• Prepare Certificates of Employment (COE) for active and inactive employees.
• Process and monitor notarized final pay documents
• Track and monitor employee clearance completion

Other Duties

• Maintain accurate payroll and employee records
• Ensure compliance with company policies and government requirements
• Recommend and implement process improvements to enhance accuracy, turnaround time, and employee experience

Employee Orientation and Government Registration

• Conduct New Employee Orientation and Maternity Orientation for pregnant employees
• Facilitate online registration, verification, and updating of employee government numbers, including PHIC, SSS, HDMF, and TIN

Payroll and Income Monitoring

• Monitor and process various payroll income items such as SSS Maternity Benefits, Child Delivery Assistance, Official Business, Meal Allowances, and incentive programs including monthly, quarterly, and annual Perfect Attendance and Productive Incentive Program
• Monitor and process payroll adjustments from previous cut-off periods

Timekeeping and Attendance

• Ensure accurate and timely processing of timekeeping items, including time in and out, shift codes, day codes, leaves, late shuttle, and sent-home records
• Monitor Weekly Time Records to ensure compliance with RBA requirements

Government Contributions and Reporting

• Generate SPA for PhilHealth monthly contributions through the EPRS system
• Prepare reports and documentation for payment requests related to government contributions
• Perform monthly payroll reconciliation in coordination with the Accounting Department

Payroll Processing and Final Pay Support

• Assist in the preparation and processing of final pay
• Upload, validate, and monitor payroll deductions in the HRC system
• Ensure accurate printing and distribution of employee payslips

Employee Support and Service Delivery

• Provide timely and quality assistance to employee inquiries related to payroll and benefits through the helpdesk, phone calls, and email
• Maintain accurate payroll and benefits records while ensuring confidentiality

Other Duties

• Support continuous improvement initiatives in payroll and benefits processes
• Perform other payroll- and benefits-related tasks as assigned

Timekeeping and Attendance Management

• Maintain and accurately encode employee time sheets and attendance data into the system
• Monitor and update employee work schedules and shifts
• Provide daily attendance reports to the Production team
• Monitor and track tardiness, undertime, and AWOL cases
• Prepare and submit attendance summaries and rates for probationary employees on a monthly basis
• Generate and send monthly Perfect Attendance summaries

Payroll Support and Adjustments

• Verify payroll data and ensure accuracy prior to payroll processing
• Process accurate payroll adjustments as needed
• Encode daily manpower overtime records
• Print and distribute payslips per payroll cut-off

Employee and Workforce Administration

• Enroll newly deployed employees in the biometric system
• Facilitate six-month employee performance evaluations in coordination with line leaders and staff
• Send weekly cancellation and turnover reports
• Prepare daily and per-shift shuttle allocations

Administrative and Inventory Support

• Coordinate ATM requests with Head Office for newly hired employees
• Conduct monthly inventory of uniforms and other company stocks

Other Duties

• Ensure confidentiality and accuracy of employee records
• Support payroll and attendance process improvements
• Perform other related duties as assigned

Employee Relations

• Assist deployed employees with benefits claims and application processes
• Facilitate resolution of valid employee issues and concerns affecting workplace performance and well-being
• Provide employee counseling related to work-related concerns and challenges
• Monitor and follow up on employee-related cases to ensure timely resolution

Account Management

• Conduct daily attendance monitoring per payroll cut-off for timekeeping purposes
• Process and monitor clearance requirements for absorbed employees
• Coordinate with the Recruitment team regarding client manpower requirements and deployment needs
• Prepare and submit monthly reports, including Recruitment Program updates, HMO tagging and untagging, Perfect Attendance summaries, and client-requested posters or materials

Administrative and Compliance Functions

• Ensure timely and accurate distribution of employee payslips
• Maintain and update employee 201 files, ensuring completeness and accuracy of records
• Monitor and track disciplinary actions in accordance with company policies and procedures

Other Duties

• Ensure confidentiality of employee records and case information
• Support continuous improvement of employee relations and account management processes
• Perform other HR-related tasks as assigned