ZENITHA MAE E. OBLIOSCA
Partner Accounts Management
Cagayan De Oro City
Summary
As a highly organized and dependable candidate, I thrive in a work environment where I can take on added responsibilities to support team goals. One of my greatest joys is interacting with customers and ensuring their satisfaction. I believe in delivering only high-quality products and services, ensuring that clients benefit from what I offer without any regrets. My patience and ability to handle complaints effectively allow me to give my all in every interaction.
I am driven by the challenge of achieving high sales targets and welcome any opportunity to push myself to reach these goals. With a passion for providing excellent service and a commitment to delivering results, I am ready to tackle any challenge that comes my way.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Collection Executive
Right Job Management Services Inc.
2021.11 - 2022.01
- Monitoring accounts to identify overdue payments. Finding and contacting debtors to arrange debt payoffs. Keeping performed accurate records and reporting on collection activity. Home base work.
- Top 1 collector
Partner Accounts Management
Beautiful Horizon Inc
2017.03 - 2019.07
- Partner Accounts Management performed providing customers with service, support and improvement opportunities to increase their consumption of product or service and maximize sell opportunities within customer base and also responsible for building, maintaining and managing long-term relationships with current and prospective partners.
- Established these objectives by learning what their clients' goals are and helping their clients achieve them. Managed over 100 plus customer purchases per day.
POS Staff
Beautiful Horizon Inc
2014.03 - 2017.03
- Handling money, using Point of Sale (POS) system, scanning items and placing them into bags. Sometimes, cashiers are also performed to discuss various aspects of business, such as current promotions or rewards clubs like 50% discount or buy 1 take 1 promo.
Cashier
Jollibee SM City, Chowking
2011.10 - 2013.06
- Perform food production duties or serve customers at cash register following standard operating procedures. Maintaining clean and organized workstation and ensures clean guest area while providing excellent customer service experience with 100% dedication.
Sales Clerk
Gaisano Carmen & City
2008.10 - 2010.01
- Sales Clerks work in retail industry where established good customer service in order to improve their satisfaction level, maximize sales by 80% and answering to customer inquiries. Keep track of inventory.
Education
Bachelor of Science - Tourism And Travel Management
COC-Phinma
Cagayan De Oro City 1 2019 - 2020.04
Bachelor of Science - Accountancy
COC-Phinma
Cagayan De Oro City 1 2011 - 2012.04
High School Diploma -
Bulua National High Scool
Cagayan De Oro City 1 2006 - 2007.04
Elementary School -
West City Central School
Ilaya Carmen, Cagayan De Oro City 2002.01 - 2003.04
Skills
Customer Relations
Resourceful
Sales goals
Editing skills
Upselling
Patience and Persistence
Accomplishments
TRAINING
- General Virtual Assistant at Virtual Assistant Companion PH, December 2022
- Social Media Marketing at Virtual Assistant Companion PH, December 2022
- Finishing Course for Call Center Agent at Pilgrim Christian College, year 2011
SEMINAR / MEETING
- FEDERAL PHEONIX ( non-life insurance)
- SUN LIFE GREPA FINANCIAL (life insurance)
Timeline
Collection Executive
Right Job Management Services Inc.
2021.11 - 2022.01
Partner Accounts Management
Beautiful Horizon Inc
2017.03 - 2019.07
POS Staff
Beautiful Horizon Inc
2014.03 - 2017.03
Cashier
Jollibee SM City, Chowking
2011.10 - 2013.06
Sales Clerk
Gaisano Carmen & City
2008.10 - 2010.01
Elementary School -
West City Central School
2002.01 - 2003.04
Bachelor of Science - Tourism And Travel Management
COC-Phinma
1 2019 - 2020.04
Bachelor of Science - Accountancy
COC-Phinma
1 2011 - 2012.04
High School Diploma -
Bulua National High Scool
1 2006 - 2007.04