Summary
Overview
Work History
Education
Skills
Interests
Playing Tennis, Mahjong, Badminton and a fur parent.
Timeline
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Zayne Manlongat

Sales Operations Manager
Mandaue City, Province of Cebu

Summary

Goal-oriented manager with distinguished experience in sales, pubilshing and customer support industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

7
7
years of professional experience

Work History

Sales Operations Manager

Great Writers Media LLC
01.2022 - 03.2024
  • Established robust sales forecasts using historical data analysis, allowing for better resource allocation decisions.
  • Reduced operational costs through the identification and elimination of inefficient processes and practices.
  • Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
  • Implemented innovative solutions for optimizing inventory management and reducing stock shortages.

Sales Supervisor

Glasslink Solutions
06.2021 - 12.2021
  • Established rapport with potential clients by conducting targeted outreach initiatives such as cold calling or email campaigns.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Created innovative sales strategies, leading to improved market share and visibility for the company''s products.

Finance Collection Officer

Sykes Asia
11.2020 - 05.2021
  • Streamlined the collections process for improved payment rates and reduced delinquencies.
  • Reduced outstanding receivables by proactively monitoring aged accounts and prioritizing collection efforts accordingly.
  • Improved debtor relations through effective dispute resolution strategies, cultivating trust among clients and colleagues alike.
  • Negotiated payment arrangements with clients, resulting in increased revenue for the company.

Third Officer

Stolt-Nielsen Limited
04.2017 - 11.2020
  • Improved vessel safety by conducting regular inspections and addressing potential hazards.
  • Supported efficient shipboard operations by managing stores inventory, ordering supplies, and liaising with port agents as required.
  • Contributed to the development of contingency plans for emergency scenarios such as fire, flooding, or loss of propulsion.
  • Contributed to successful cargo operations by monitoring loading and unloading procedures, ensuring adherence to safety protocols.

Education

J.D. - Law

University of Cebu - School of Law
Banilad, Cebu City
04.2001 -

Skills

Pricing strategy

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Interests

Sports and Fitness

Volunteer Community Work

Entrepreneurial Endeavors

Playing Tennis, Mahjong, Badminton and a fur parent.

I consider myself a pretty balanced guy with knack for achieving goals while maintaining a good and happy life. I like playing tennis and badminton because it provides a way to stay active and maintain physical fitness. The sport involves a lot of movement, including running, jumping, and quick changes in direction, which can be enjoyable and energizing. 

Usually on weekends, me and my friends have the habit of playing mahjong. For us, mahjong holds cultural significance and provides a connection to traditions and heritage. Playing the game evoke feelings of nostalgia or a sense of belonging to our community. This is a popular game in the Philippines. 

I am a happy fur parent of a miniature pinscher dog. His name is Toby. I got him as a graduation gift for myself. He is now 7 years old and I am so happy to have him. 

Timeline

Sales Operations Manager

Great Writers Media LLC
01.2022 - 03.2024

Sales Supervisor

Glasslink Solutions
06.2021 - 12.2021

Finance Collection Officer

Sykes Asia
11.2020 - 05.2021

Third Officer

Stolt-Nielsen Limited
04.2017 - 11.2020

J.D. - Law

University of Cebu - School of Law
04.2001 -
Zayne ManlongatSales Operations Manager