Zarah Abigail Hernando
1123B Craig St., Sampaloc, Manila,Metro Manila
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Court Financial Clerk (Clerk III)
Supreme Court of the Philippines
Ermita, Manila, Metro Manila
08.2019 - Current
- Checked semestral liquidation reports submitted by lower courts (RTC, MeTC, MTCC) for compliance, recognizing discrepancies and promptly addressing for resolution, and revision.
- Computed billings for penalties due to late deliveries of freight forwarding services for the delivery of various office supplies, furniture, equipment, and other materials for the various trial courts nationwide.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Submitted reimbursement documents to the Office on Halls of Justice from the lower courts.
Customer Service Representative
LizardBear Tasking, Inc.
Anonas, Quezon City, Metro Manila
02.2018 - 03.2019
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Recommended products to customers, thoroughly explaining details.
- Managed timely and effective replacement of damaged or missing products.
- Investigated and resolved customer inquiries and complaints quickly.
- Processed documents for compliance.
Education
Bachelor of Science - Travel Management
University of Santo Tomas
Manila, Metro Manila 06.2013 - 05.2017
High School Diploma -
St. Thomas More Academy, Inc.
Bacoor, Cavite 06.2009 - 03.2013
Skills
Customer Service
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Court Financial Clerk (Clerk III)
Supreme Court of the Philippines
08.2019 - Current
Customer Service Representative
LizardBear Tasking, Inc.
02.2018 - 03.2019
Bachelor of Science - Travel Management
University of Santo Tomas
06.2013 - 05.2017
High School Diploma -
St. Thomas More Academy, Inc.
06.2009 - 03.2013
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