Summary
Overview
Work History
Education
Skills
Timeline
References
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ZANE ROSE LABELLA

Lapu lapu City,CEB

Summary

Dynamic sales representative dedicated to delivering a seamless and rewarding purchasing experience for clients. Expertise in understanding unique client needs and providing tailored recommendations that drive satisfaction and foster long-term loyalty. Committed to proactive communication and expert guidance, ensuring each interaction adds value and builds trust. Proven ability to enhance client relationships while achieving sales targets in a competitive environment.

Overview

9
9
years of professional experience

Work History

Sales Agent / Coach / Auditor

ResultsCX
04.2018 - 12.2025
  • Started as a Sales Agent and was promoted to Coach, managing and supporting a team to achieve sales and performance targets
  • Conducted auditing for both inbound and outbound sales to ensure compliance and quality standards
  • Handled inbound sales calls while delivering excellent customer service throughout the sales process
  • Processed sales and payment transactions accurately, ensuring smooth and compliant financial operations
  • Managed retention calls by addressing customer concerns and providing tailored solutions to maintain customer loyalty

Sales Agent – Verizon Account

Tech Mahindra
07.2016 - 02.2017
  • Handled sales calls for the Verizon client for seven months
  • Delivered effective sales pitches and customer support
  • Account was dissolved, prompting a transition to new opportunities

Education

Bachelor - Hotel and Restaurant Service Technology Poblacion

Bohol Island State University
Clarin, Bohol

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MARTNSF
Calunasan, Calape, Bohol

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Ben-Cal Elementary school
Calunasan, Calape, Bohol

Skills

Sales support expertise

Timeline

Sales Agent / Coach / Auditor

ResultsCX
04.2018 - 12.2025

Sales Agent – Verizon Account

Tech Mahindra
07.2016 - 02.2017

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MARTNSF

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Ben-Cal Elementary school

Bachelor - Hotel and Restaurant Service Technology Poblacion

Bohol Island State University

References

  • Dalia, Encabo, Operations Supervisor, Results-cx
  • Lovely Jane, Laurito, Quality Analyst Supervisor, Results-cx
ZANE ROSE LABELLA