Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ZANDRA MARIA ZERRUDO

ZANDRA MARIA ZERRUDO

BS TOURISM MANAGEMENT
Marilao, Province Of Bulacan

Summary

Dynamic professional with a proven track record in customer service and cash handling, honed at Malayan Insurance Company, Incorporated. Excelled in technical underwriting and teamwork, significantly enhancing operational efficiency. Skilled in reservations management, I consistently deliver exceptional client satisfaction, leveraging both hard and soft skills to achieve company goals.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

Cashier

Malayan Insurance Company, Incorporated
09.2024 - Current

Cashier's responsibility typically includes cash receipt, recording and checking post-dated checks, managing cash transactions, and overseeing revolving funds. This individual plays a vital role in maintaining financial integrity and ensuring that all disbursements are appropriately funded.

Underwriting Assistant

MERCANTILE INSURANCE COMPANY INC.
02.2022 - 07.2024

The main duties as an underwriting assistant include accepting risks and calculating premiums for auto insurance coverages based on current rates and relevant regulations. Along with processing applications for insurance coverages for the particular lines (motorcar insurance), I am also in charge of providing operational and clerical support for the department's underwriting operations.

BRANCH COMPTROLLER OFFICER

YAMAHA CYCLEMAR MARILAO
10.2020 - 02.2022

Daily closely monitors transaction updates, performs routine closings, and keeps accurate, clean, and easily accessible records is the responsibility as a Branch Comptroller Officer . In addition, I generated internal and regulatory financial reports, including income statements and balance sheets, and adhered to established internal controls and regulations. I also simplified control procedures and reporting structures to improve overall financial reporting.

CASHIER

Puregold Price Club
07.2020 - 10.2020

Helped customers complete purchase, locate items and join rewards programs. Answer customer questions about store policies and addressed customer concerns. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Worked flexible schedule and extra shifts to meet business needs.

Travel Agent

INTERLINK TRAVEL CORPORATION
06.2018 - 05.2020

Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations. As a travel agent I also provide customers with best deals and well-researched travel customer satisfaction ratings, arranged travel accommodations for groups, couples, executives and special needs clients, and helped my senior manager make effective decisions based on current and accurate reporting.

Education

Bachelor of Science - Tourism Management

PAMBAYANG DALUBAHASAAN NG MARILAO
Marilao, Province Of Bulacan, Philippines
04.2001 -

Skills

    Customer service

    Cash handling

    Customer assistance

    Payment processing

    Company guidelines and procedures

    Reservations management

    Technical underwriting

    Teamwork and collaboration

Certification

BASIC NON-LIFE COURSE

Timeline

AMADEUS BASIC COURSE

07-2025

Cashier

Malayan Insurance Company, Incorporated
09.2024 - Current

BASIC NON-LIFE COURSE

01-2024

BASIC NON-LIFE COURSE (INHOUSE)

06-2022

Underwriting Assistant

MERCANTILE INSURANCE COMPANY INC.
02.2022 - 07.2024

BRANCH COMPTROLLER OFFICER

YAMAHA CYCLEMAR MARILAO
10.2020 - 02.2022

CASHIER

Puregold Price Club
07.2020 - 10.2020

Travel Agent

INTERLINK TRAVEL CORPORATION
06.2018 - 05.2020

Bachelor of Science - Tourism Management

PAMBAYANG DALUBAHASAAN NG MARILAO
04.2001 -
ZANDRA MARIA ZERRUDOBS TOURISM MANAGEMENT