Dynamic professional with a proven track record in customer service and cash handling, honed at Malayan Insurance Company, Incorporated. Excelled in technical underwriting and teamwork, significantly enhancing operational efficiency. Skilled in reservations management, I consistently deliver exceptional client satisfaction, leveraging both hard and soft skills to achieve company goals.
Cashier's responsibility typically includes cash receipt, recording and checking post-dated checks, managing cash transactions, and overseeing revolving funds. This individual plays a vital role in maintaining financial integrity and ensuring that all disbursements are appropriately funded.
The main duties as an underwriting assistant include accepting risks and calculating premiums for auto insurance coverages based on current rates and relevant regulations. Along with processing applications for insurance coverages for the particular lines (motorcar insurance), I am also in charge of providing operational and clerical support for the department's underwriting operations.
Daily closely monitors transaction updates, performs routine closings, and keeps accurate, clean, and easily accessible records is the responsibility as a Branch Comptroller Officer . In addition, I generated internal and regulatory financial reports, including income statements and balance sheets, and adhered to established internal controls and regulations. I also simplified control procedures and reporting structures to improve overall financial reporting.
Helped customers complete purchase, locate items and join rewards programs. Answer customer questions about store policies and addressed customer concerns. Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Worked flexible schedule and extra shifts to meet business needs.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations. As a travel agent I also provide customers with best deals and well-researched travel customer satisfaction ratings, arranged travel accommodations for groups, couples, executives and special needs clients, and helped my senior manager make effective decisions based on current and accurate reporting.
Customer service
Cash handling
Customer assistance
Payment processing
Company guidelines and procedures
Reservations management
Technical underwriting
Teamwork and collaboration
BASIC NON-LIFE COURSE
AMADEUS BASIC COURSE
BASIC NON-LIFE COURSE
BASIC NON-LIFE COURSE (INHOUSE)