Zandra Dulpina
Summary
With nine (9) years of service in the Philippine Coast Guard (PCG), I have honed my skills as an effective non-officer in charge, leading my team with kindness and efficiency. Balancing multiple designations has refined my time management and task prioritization abilities, ensuring that I approach every responsibility with wholehearted commitment. I take pride in delivering work that exceeds mere compliance, striving for excellence in each work that I do. Believing in the power of dedication, I am confident in my ability to achieve any goal I set my heart on. Eager to embrace new challenges, I am now seeking the thrill and excitement of a Virtual Assistant role, aiming to leverage my skills in a dynamic and rewarding environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
POIC Civil Service Relations
Philippine Coast Guard
01.2021 - Current
- Assist the Officer-In-Charge for Civil Relation Service in organizing, equipping and providing Community Affairs services for the civilian populace in support of the PCG mission and the socio-economic development of the region.
- Oversaw and managed the planning, coordination, and supervision of Community Relations Service (CRS) activities.
- Ensured the effective execution of directives from the District Commander and OIC.
- Ensured the OIC was kept up-to-date with essential information from the higher headquarters.
- Managed and maintained the calendar for the OIC, ensuring timely reminders for meetings and important events.
- Sent and received communication to and from the higher headquarters.
- Represented the regional office during meetings in the absence of OIC.
Social Media Manager
Philippine Coast Guard
06.2020 - Current
- Managed social media platforms, ensuring timely dissemination of important announcements such as trip suspensions and notices to mariners.
- Showcased the unit's achievements through engaging videos and pictures.
- Provided customer service through timely and thoughtful responses to user comments and messages.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Servicewoman
Philippine Coast Guard
04.2017 - Current
- Maintained and respected the chain of command.
- Ensured efficient and effective service delivery to the public as a PCG member.
- Interacted with the public, ensuring courteous communication.
- Went above and beyond job duties to contribute to the organization's success and public service.
- Maintained vigilance over the coast to safeguard against potential threats.
- Maintained safety protocols to protect lives and properties at sea.
POIC for Comptrollership
Philippine Coast Guard
09.2021 - 02.2023
- Assisted the Officer-In-Charge in budgeting, planning, coordinating, and supervising all financial management activities for the district's resources and programs.
- Suggested financial strategies for the OIC-Comptrollership to optimize fund utilization.
- Oversaw and delegated daily tasks to subordinates, ensuring efficient workflow.
- Ensured the accuracy and timely updates of daily records.
- Ensured the OIC was kept up-to-date with essential information from the higher headquarters.
- Managed and maintained the calendar for the OIC, ensuring timely reminders for meetings and important events.
- Sent and received communication to and from the higher headquarters.
- Represented the regional office during meetings in the absence of OIC.
Secretary
District Commander, Philippine Coast Guard
06.2020 - 02.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Enhanced meeting efficiency by preparing agendas, and ensuring all participants were well-informed.
- Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
- Created and prepared slides or any presentations in advance for meetings and conferences.
- Created and prepared speeches for major events.
Petty Cash Custodian
Philippine Coast Guard
06.2020 - 03.2021
- Accurately liquidated petty cash, ensuring accountability and transparency.
- Managed budget allocations for unforeseen expenses.
- Maintained accurate records of all transactions, assisting with financial audits and reporting requirements.
- Assisted in the development of training materials for new cash custodians.
- Cultivated trust among personnel and OICs by consistently demonstrating honesty, integrity, and professionalism in all aspects of the job.
Education
BEEd -
St Paul University Surigao
Surigao City, Province Of Surigao Del Norte, Philippines03-2014
Skills
- Social Media Management
- Email Marketing Basics and Fundamentals
- Computer skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Adaptability and flexibility
- Task prioritization
Certification
Commendation Letter from House Speaker Pantaleon Alvarez
Certificate of Commendation from MARINA Regional Office XIII
Certificate of Appreciation from St Paul University Surigao
Languages
English
Upper intermediate (B2)
Tagalog
Advanced (C1)
Bisaya
Advanced (C1)
Timeline
POIC for Comptrollership
Philippine Coast Guard
09.2021 - 02.2023
POIC Civil Service Relations
Philippine Coast Guard
01.2021 - Current
Social Media Manager
Philippine Coast Guard
06.2020 - Current
Secretary
District Commander, Philippine Coast Guard
06.2020 - 02.2023
Petty Cash Custodian
Philippine Coast Guard
06.2020 - 03.2021
Servicewoman
Philippine Coast Guard
04.2017 - Current
BEEd -
St Paul University Surigao