Zamer Mercado

● In charged of screening Uber Drivers, taking into consideration their qualifications and

personal background.

● Handled confidentiality of Uber Drivers' personal information.

● Ensured that Uber Drivers' account remained in good standing.

• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems.

• Handled Telco Account (SALES and BILLING)
• Promoted T-MOBILE Product and Services
• Was a promoter back then
• Built rapport with customers through courteous and professional communications.
• Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Handled customer inquiries and suggestions courteously and professionally.