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I’m Tiven — a tech‑driven professional with a passion for solving problems, improving software quality, and delivering user‑centric SaaS products. I combine hands‑on technical support expertise with strong analytical skills to enhance performance, streamline workflows, and create meaningful product experiences. With experience across troubleshooting, QA testing, API analysis, and product ownership, I bridge the gap between technical teams and business goals. I thrive in fast‑paced SaaS environments where collaboration, innovation, and customer value lead the way. Always learning. Always improving. Always building better products.
 Professional Philosophy: I believe in the power of collaboration and continuous learning. Embracing challenges with a positive mindset, I am committed to staying at the forefront of technological advancements to enhance my skills and contribute effectively to any team or project.

Technical professional with proven track record in engineering and solution implementation. Adept at leveraging technical skills such as systems analysis, troubleshooting, and project management to drive impactful results. Known for fostering team collaboration, adapting to shifting priorities, and delivering reliable outcomes. Strong analytical abilities combined with effective communication and problem-solving skills.

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.

Also,Done Industry Live Projects For Various Modules Like Statistical Methods for Decision Making,Advanced Statistics,Data Mining,Predictive Modeling,SQL.


  Project 1(Statistical Methods for Decision Making)
  Analysts are required to explore data and reflect on the insights. Austo Motor Company is a leading car manufacturer specializing in SUV, Sedan, and Hatchback models. In its recent board meeting, concerns were raised by the members on the efficiency of the marketing campaign currently being used. The board decides to rope in an analytics professional to improve the existing campaign.
  Tools which is Used For this Project Is Basic EDA Process (Exploratory Data Analysis).
  Project 2(Advanced Statistics)
  A physiotherapist with a male football team is interested in studying the relationship between foot injuries and the positions at which the players play from the data collected.
  Tools which is Used For this Project Is Probability Functions,p-values,t-test,And Also Basic EDA Process.
  Project 3(Data Mining)(For Detail Please Visit My e-Portfolio of Great learning)
  Project 4(Predictive Modeling)(For Detail Please Visit My e-Portfolio of Great learning)
  Project 5(SQL)((For Detail Please Visit My e-Portfolio of Great learning)



  Data Science Projects E-Portfolio:
  https://eportfolio.mygreatlearning.com/henil-p


Results-driven Technical Support Engineer at Sprinklr with a proven track record in cross-functional collaboration and project management. Enhanced delivery timelines by 25% through effective stakeholder management and Agile methodologies. Skilled in SQL analytics and committed to elevating customer satisfaction through data-driven insights and quality assurance processes.

Zaira Pamela Arida

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Technical Engineer

Technical Writer

Administrative Staff

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Bachelor of Science - Chemical Engineering

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Technical Engineer

Administrative Staff

Technical Writer

Bachelor of Science - Chemical Engineering

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