Zach Dayeh
Georgetown,TX
Summary
Innovative, technical, and forward-thinking business leader proven to develop and implement business management initiatives. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Bridges communication between partners and suppliers with sharp business acumen and managerial abilities. Effective problem solver with a strong background in business operations and product development.
Overview
10
10
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Operations Manager I
Amazon
06.2022 - Current
- Owned project to move and update beacons, increasing accuracy of on-time dispatch metric by 36%.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Cultivated and strengthened lasting team member relationships using strong issue resolution and dynamic communication skills.
Founder & Chief Product Officer
Daynamix
01.2020 - Current
- Led team of engineers and programmers to design & build custom PCB's, and program microcontrollers.
- Created world's first, true bone conduction device using new driver technology and configuration.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Founded performance- and merit-based evaluation system to assess staff performance.
Founder & Product Leader - Amazon FBA
ARCTOS
06.2018 - 07.2022
- Monitored market trends and competitor performance to update promotional strategies, increasing sales by 42% to 65% for 6 consecutive quarters.
- Liaised with clients to better understand business needs and current market landscape.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Built relationships with customers and community to promote long term business growth by rewarded loyalty from customers with Amazon gift certificates.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Marketing Manager
Dell Technologies
01.2020 - 06.2022
- Exceeded sales target expectations in enterprise computing business segment over 80% for four quarters.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Utilized data and analytics to identify target markets and understand customer needs.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
Area Manager
Life In Print
01.2016 - 05.2018
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Generated financial and operational reports to assist management with business strategy using performance measurement tools.
- Maintained camera and camera equipment inventory in accordance with company policy.
- Set sales targets and guided team to achieve those targets willingly by creating welcoming atmosphere for them and providing them with incentives.
- Transformed underperforming team of photographers and videographers into productive, profitable teams.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Founder and Owner
Mobio Phone Repairs
09.2013 - 12.2016
- Intrinsically motivated team to exceed customer satisfaction expectations.
- Accumulated roughly $100,000 of revenue within one year of launching.
- Solved and remedied Galaxy Note 7 battery issue for customers.
- Gained strong leadership skills by managing projects from start to finish.
- Developed innovative sales and marketing strategies to facilitate business expansion
- Defined company roles and responsibilities to establish and enhance processes
Education
Master Of Business Administration - Business Administration And Management
Texas A&M University - Central Texas
Killeen, Texas12.2022
Bachelor Of Business Administration - Management
Texas A&M University - Central Texas
Killeen, Texas12.2021
Associate of Science - Business Administration
Austin Community College
Austin, TX08.2020
Skills
- Sprint Planning
- Backlog Management
- Team Engagement
- Agile Methodology
- Operational Efficiency
- Customer Needs Assessments
- Problem Resolution
- Presentations and Demonstrations
- Documentation Oversight
- Computer Programming
- Business Partnerships
- Risk Mitigation Planning
- Lead Teams
- Quality Inspection
- Application Testing
- Engineering Design
- Jira
- Microsoft Office
- Python
- HTML
- Java
- Salesforce
- Microsoft Excel
- Product Management
- Critical Thinking
- Operations Management
Certification
- SQL Developer - DataCamp
- Data Manipulation - DataCamp
- Python Fundamentals - DataCamp
- Javascript - Codecademy
- Executive Leadership - The National Society of Leadership and Success
- Leadership In Action - Phi Sigma Pi
Languages
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Similar Profiles
Lieszel WolfgrammLieszel Wolfgramm
Fulfillment Center Associate at AmazonFulfillment Center Associate at Amazon
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon
Morena ArandaMorena Aranda
Learning at AmazonLearning at Amazon