Summary
Overview
Work History
Education
Skills
Timeline
Generic
Metz Deverala

Metz Deverala

Dasmariñas

Summary

To secure a cooperative education in the field of Information Technology that will challenge and strengthen the education and professional skills. And would be able to offer the best of my services and grow along with it Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Data Analyst

Pro-Omega
  • Verified accuracy of patient information in medical records.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Utilized electronic medical record systems to store, retrieve and process patient data.

IT and Client Support

Revupoint Company, Inc.
1 2013 - 1 2015
  • Established trust with clients by maintaining confidentiality and ensuring data privacy.
  • Maintained accurate records of client interactions, enabling better tracking of issues and resolution times.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Enhanced team productivity through efficient task delegation and clear communication.

Social Media Representative

Interglobe Technologies Philippines Inc.
04.2018 - 02.2019
  • Responded to inquiries and engaged with followers to build community and support customer engagement.
  • Analyzed social media data to identify trends and optimize future content strategies for better results.
  • Researched and analyzed industry trends to inform search marketing strategies.
  • Improved customer engagement through timely responses to inquiries on various social media platforms.

Customer Service Representative

Telus International Philippines
01.2016 - 01.2017
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.

Education

Bachelor of Science - Information Technology

Cavite State University (CvSU Main Campus)
Indang, Cavite
06.2008 - 05.2013

Secondary -

Upon This Rock Christian Academy (URCA)
GMA, Cavite

Skills

undefined

Timeline

Social Media Representative

Interglobe Technologies Philippines Inc.
04.2018 - 02.2019

Customer Service Representative

Telus International Philippines
01.2016 - 01.2017

Bachelor of Science - Information Technology

Cavite State University (CvSU Main Campus)
06.2008 - 05.2013

Data Analyst

Pro-Omega

IT and Client Support

Revupoint Company, Inc.
1 2013 - 1 2015

Secondary -

Upon This Rock Christian Academy (URCA)

Similar Profiles

CREATE PROFILE
Metz Deverala