Yvann Joshua Sundungan
Third Year, AB Political Science Student
Manila, Metro Manila,NCR
Summary
Experienced and passionate student-leader with background in volunteer activities, proving an excellent communication and teamwork skills. Possesses solid understanding of community support initiatives and event coordination. Aims to make meaningful difference through dedicated service and collaboration.
Overview
2
2
years of professional experience
Work History
Volunteer
Davao Youth for Leni & Kiko
03.2022 - 05.2022
- Facilitated community outreach to expand election participation and support.
- Mobilized and talked with people from various backgrounds in campaigning for good governance.
- Conducted house-to-house campaign in the some of the barangays of Davao City and Samal Island.
Volunteer
Tulong Skwela Ph
03.2020 - 01.2022
- Represented organization positively and professionally while providing community with much-needed services.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
Call Center Representative
Iqor Philippines
10.2020 - 03.2021
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
Education
Bachelor of Arts - Political Science
San Beda University Manila
Manila, Metro Manila, Philippines 04.2001 -
Senior High School - Science, Technology, Engineering, & Mathematics
San Pedro College
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
High School Diploma -
Baguio National School of Arts & Trades
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
Elementary Diploma -
Wines Elementary School
Davao City, Province Of Davao Del Sur, Philippines 04.2001 -
Skills
Teamwork and Collaboration
Communication
Positive Attitude
Leadership Qualities
Flexibility
Public Speaking
Social Media Management
Administrative Tasks
Community Engagement
Computer Savvy
Timeline
Volunteer
Davao Youth for Leni & Kiko
03.2022 - 05.2022
Call Center Representative
Iqor Philippines
10.2020 - 03.2021
Volunteer
Tulong Skwela Ph
03.2020 - 01.2022
Bachelor of Arts - Political Science
San Beda University Manila
04.2001 -
Senior High School - Science, Technology, Engineering, & Mathematics
San Pedro College
04.2001 -
High School Diploma -
Baguio National School of Arts & Trades
04.2001 -
Elementary Diploma -
Wines Elementary School
04.2001 -
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