Account Associate
VXI Global Solutions
01.2024 - 06.2024
- Answered customer emails, chats and telephone calls to respond to questions, provide details, and resolve concerns.
- Deployed meticulous organization skills by assisting in coordination of client deliverables.
- Developed strong relationships with clients through consistent communication and proactive problem solving.
- Contributed positively towards achieving departmental goals as well as individual targets by consistently meeting and exceeding clients'' expectations.
- Conducted regular account reviews, identifying opportunities for improvement and implementing necessary changes.
