Playing PS5
Yujie Nacuray
Appointment Setter/Medical Billing Specialist/Data Entry
Summary
Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations. Experienced with office administration, including data entry and document handling. Knowledge of office software and procedures, ensuring smooth daily operations and effective communication.
Overview
15
15
years of professional experience
Work History
Medical Billing Specialist
360 Medical Management
02.2024 - Current
Appointment Setter/Booker
Onward (Executive Search Firm)
02.2023 - Current
Inside Sales Associate (ISA)
Scalewind LLC (Client: Federal Hill Mortgage)
06.2022 - 02.2023
Inside Sales Associate (ISA)
GoForClose LLC (Client: Atlas One Investments LLC)
01.2022 - 05.2022
Collections Agent/Quality Analyst/Product Trainer
IQor (Account: Fingerhut)
08.2017 - 08.2021
Technical Support Representative
Convergys (Account: DirecTV)
06.2016 - 08.2017
Universal Customer Service Agent/Pre-Install Agent
Sutherland Global Services (Account: Hughes Net Systems)
05.2015 - 05.2016
Technical Support Representative
Convergys (Account: Clearwire Technologies)
08.2014 - 01.2015
Customer Service Representative
Expert Global Solutions (EGS) (Account: T-Mobile)
05.2014 - 08.2014
Customer Service Representative
Sitel (Account: Capital One USA)
05.2011 - 01.2014
HR Personnel
Sitel (OJT)
06.2010 - 03.2011
Education
Bachelor of Science - Business Administration Major in Marketing
Saint Louis University (SLU)
Baguio City, Benguet Philippines 06.2006 - 2011.04
High School Diploma -
Agoo Academy
Agoo, La Union Philippines 06.2003 - 2006.04
Badihagwa Secondary School
Port Moresby, Papua New Guinea (PNG) 01.2003 - 20032
Sacred Heart Catholic Primary School
Port Moresby, Papua New Guinea (PNG) 01.1998 - 20022
Aringay Central Elementary School (ACES)
Aringay, La Union Philippines 06.1995 - 1998.04
Skills
Appointment Plus software knowledge
High-volume call environments
Setting appointments
Cold Calling
Lead Generation
Payment processing knowledge
Data entry
Records management
CPT knowledge
ICD-10 proficiency
Interests
Watching NBA games
Travelling
Playing Basketball
Timeline
Medical Billing Specialist
360 Medical Management
02.2024 - Current
Appointment Setter/Booker
Onward (Executive Search Firm)
02.2023 - Current
Inside Sales Associate (ISA)
Scalewind LLC (Client: Federal Hill Mortgage)
06.2022 - 02.2023
Inside Sales Associate (ISA)
GoForClose LLC (Client: Atlas One Investments LLC)
01.2022 - 05.2022
Collections Agent/Quality Analyst/Product Trainer
IQor (Account: Fingerhut)
08.2017 - 08.2021
Technical Support Representative
Convergys (Account: DirecTV)
06.2016 - 08.2017
Universal Customer Service Agent/Pre-Install Agent
Sutherland Global Services (Account: Hughes Net Systems)
05.2015 - 05.2016
Technical Support Representative
Convergys (Account: Clearwire Technologies)
08.2014 - 01.2015
Customer Service Representative
Expert Global Solutions (EGS) (Account: T-Mobile)
05.2014 - 08.2014
Customer Service Representative
Sitel (Account: Capital One USA)
05.2011 - 01.2014
HR Personnel
Sitel (OJT)
06.2010 - 03.2011
Bachelor of Science - Business Administration Major in Marketing
Saint Louis University (SLU)
06.2006 - 2011.04
High School Diploma -
Agoo Academy
06.2003 - 2006.04
Badihagwa Secondary School
01.2003 - 20032
Sacred Heart Catholic Primary School
01.1998 - 20022
Aringay Central Elementary School (ACES)
06.1995 - 1998.04
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