Ysabel Ariadna Akol
Bacolod City
Summary
Accomplished Senior HR Representative with 2 years of experience in human resources, and employee relations. Strong communicator with a commitment to building solid, trusting relationships and delivering exceptional HR services across diverse work environments.
Overview
5
5
years of professional experience
Work History
Senior Representative
Concentrix
08.2022 - Current
- Gathered, organized and input information into digital database.
- Supported team members in their daily tasks, fostering a cohesive and productive work environment.
- Strengthened client relationships through excellent communication skills and consistent followup.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
- Collaborated with cross-functional teams to achieve shared objectives and project milestones.
- Optimized workflow efficiency through diligent organization of tasks, documentation, and resources.
- Managed high-volume workload while maintaining strong attention to detail and accuracy.
- Demonstrated adaptability by successfully handling changing priorities and shifting deadlines without compromising performance standards or results delivery.
ESL Teacher
UNHOOP
08.2021 - 12.2021
- Taught young and adult Japanese learners how to communicate effectively in the English language
ESL Teacher
51talk
10.2019 - 06.2021
- Helped young and adult Chinese learners grasp the basics of the English language in order for them to communicate excellently; through conducting fun and engaging online classes
Education
Bachelor of Arts - Psychology
University of St. Lasalle
Bacolod City01.2019
Skills
- Exceptional written and verbal communication skills
- Ability to work well independently and with a team
- Detail oriented
- Creative
Trainingscertificates
- TESOL (Teaching English to Speakers of Other Languages)
- TEYL (Teaching English to Young Learners)
Skillstraits
- Exceptional written and verbal communication skills
- The ability to work well independently and with a team
- Trainable and eager to learn
- Creative
Timeline
Senior Representative
Concentrix
08.2022 - Current
ESL Teacher
UNHOOP
08.2021 - 12.2021
ESL Teacher
51talk
10.2019 - 06.2021
Bachelor of Arts - Psychology
University of St. Lasalle
Similar Profiles
Sandile Marvellous NtombelaSandile Marvellous Ntombela
Team Coach at ConcentrixTeam Coach at Concentrix
Priyanka DasPriyanka Das
Team Leader at ConcentrixTeam Leader at Concentrix
AKASH BISHTAKASH BISHT
Senior Advisor at ConcentrixSenior Advisor at Concentrix