Lorjie May Salamanca
Licensed Teacher/ Admin/Executive Assistant
Bukidnon, Province of Negros Occidental
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in EMR and Monday.com.
Overview
4
4
years of professional experience
Work History
Medical Administrative Assistant
Everest Endocrinology
12.2023 - 06.2024
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Called patients to confirm scheduled appointments day in advance.
- Supported the healthcare provider with the timely completion of necessary documentation, allowing them to focus on quality patient care.
- Charged patient's card on file for their visit fee's and medication.
- Ordered medication in the pharmacy and call insurance for prior authorization status or request.
- Did 15 minute consultation to patients who are interested with the program. Discussed the overview of the weight-loss program.
Executive Administrative Assistant
Keylock Insurance
12.2020 - 12.2023
- Screened calls and emails and initiated actions to respond or direct messages for the CEO.
- Organized and updated schedules for the CEO.
- Scheduled appointments promptly, ensuring optimal use of the CEO's time while minimizing conflicts or cancellations.
- Managing insurance portal's to check the application status of the clients.
- Contact the insurance company for status or underwriting requirements.
- Manage professional and business emails and make sure that messages from clients were responded.
- Manage project management tool like Monday.com and google sheets to maintain data and record.
Education
Bachelor of Science - Secondary Education Major in English
Northern Bukidnon State College
Philippines, Bukidnon 04.2001 -
Skills
Patient Confidentiality Adherence
Data Entry Efficiency
Appointment Scheduling
Medical Records Management
Patient Flow Management
Organizational Competence
Patient care and confidentiality
Office Administration
Reception Management
Phone and Email Etiquette
File Maintenance
Document Management
Timeline
Medical Administrative Assistant
Everest Endocrinology
12.2023 - 06.2024
Executive Administrative Assistant
Keylock Insurance
12.2020 - 12.2023
Bachelor of Science - Secondary Education Major in English
Northern Bukidnon State College
04.2001 -