Keiji Borbon
Marikina
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Rigger / Technician
Komsysnet
Marikina City
10.2021 - 04.2024
- Inspect rigging equipment for any visible damage or defects prior to use.
- Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
- Transported materials, tools and machines to installation sites.
Customer Service Representative
Webscope Marketing
Marikina City
06.2019 - 06.2021
- Provided support and guidance to new customer service representatives; assisted with onboarding process.
- Conducted weekly team meetings to discuss customer service performance metrics, best practices, and any areas of improvement.
- Analyzed customer feedback data and identified trends in customer satisfaction ratings.
Restaurant Waiter
Soru Izakaya
Quezon City
02.2018 - 06.2019
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
Buffet Waiter
Hatchack Buffet Services
Makati
03.2017 - 12.2017
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Served beverages and appetizers to guests in an efficient manner.
Call Center Representative
Tech Mahindra Globe Telecommunication
Quezon City
12.2016 - 01.2017
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Pamantasan Lungsod Ng Marikina
01-2015
Tañong High School
01-2012
Barangka Elementary School
01-2008
Skills
- Service Prioritization
- Service Standards
- Food Prep
- Inbound And Outbound Calling
- Technician Dispatching
- Customer Feedback Management
- Leading Team Meetings
- Climbing skills
- Safety understanding
- Adaptability and Flexibility
- Computer Skills
Certification
- NC2 Food And Beverages
- NC2 Housekeeping
- Working At Heights (WAH) - Hazard & Risk Control Management Training
- Basic OSH Training Course for Safety Officer 1
Timeline
Rigger / Technician
Komsysnet
10.2021 - 04.2024
Customer Service Representative
Webscope Marketing
06.2019 - 06.2021
Restaurant Waiter
Soru Izakaya
02.2018 - 06.2019
Buffet Waiter
Hatchack Buffet Services
03.2017 - 12.2017
Call Center Representative
Tech Mahindra Globe Telecommunication
12.2016 - 01.2017
Pamantasan Lungsod Ng Marikina
Tañong High School
Barangka Elementary School
Similar Profiles
Rafael ReyesRafael Reyes
Programmer/System Analyst at St. Francis Square Group Of CompaniesProgrammer/System Analyst at St. Francis Square Group Of Companies
AMYNETTE GELACIOAMYNETTE GELACIO
Medical Laboratory Technologist at AL SULTAN POLYCLINICMedical Laboratory Technologist at AL SULTAN POLYCLINIC
EDGAR H. IRINCO JR.EDGAR H. IRINCO JR.
Administrative Officer at PRESTIGE MEMORIAL CHAPELS INCAdministrative Officer at PRESTIGE MEMORIAL CHAPELS INC