Hi, I’m
Yeolo Gomez
Summary
Driven and adaptable professional with experience at Family Business, excelling in customer service and computer skills. Demonstrated ability to enhance service delivery through innovation and effective time management, leading to increased efficiency and customer satisfaction. Proven track record in fostering strong relationships and improving operational outcomes.
Overview
9
years of professional experience
Work History
Family BusinessKoronadal, Province Of South Cotabato
Working Student
01.2023 - Current
Job overview
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Acted as a liaison between students and faculty members, addressing concerns and facilitating solutions for any issues that arose.
Part Time JobsKoronadal, Province Of South Cotabato
Net Cafe Assistant
08.2015 - 01.2016
Job overview
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
- Increased repeat business by fostering strong relationships with customers through exceptional service.
- Maximized sales opportunities by offering personalized product recommendations based on customer preferences.
- Optimized inventory management by conducting regular stock checks and updating ordering systems accordingly.
Education
AMA Computer Learning Center-ACLCKoronadal, Philippines
Bachelor of Science from Information Technology
03.2025
Skills
- Fast Learner
- Positive Attitude
- Time Management
- Attention to Detail
- Computer Skills
- Customer Service
- Basic Mathematics
- MS Office
- Innovation Skills
- Service Delivery Management
- Quantitative skills
Timeline
Working Student
Family Business
01.2023 - Current
Net Cafe Assistant
Part Time Jobs
08.2015 - 01.2016
AMA Computer Learning Center-ACLC
Bachelor of Science from Information Technology