Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
ELGIE G. SUMANTING

ELGIE G. SUMANTING

MANDAUE CITY, CEBU

Summary

To be employed in a company where I can grow not only my professionally and personally, and where I can also use my skills in contribution for the success of organization.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant

COMWORKS INC.
CEBU CITY
04.2021 - Current
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated meetings and scheduled appointments for executives and staff.
  • Supported project management by tracking timelines and deliverables effectively.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

CUSTOMER CARE - RELIEVER

HANDYMAN REPAIR AND MAINTENANCE
Mandaue City, Cebu
08.2020 - 10.2020
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.

Administrative Assistant

WUHAN FIBERHOME INTERNATIONAL TECH. PHILS.
Mandaue City
12.2018 - 02.2020
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated meetings and scheduled appointments for executives and staff.
  • Supported project management by tracking timelines and deliverables effectively.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Coordinated daily schedules for technician and for service vehicle deployment.
  • Verified driver credentials prior to assigning them a route or task.

Billing Clerk /Logistics Dispatcher

ROADWISE LOGISTICS CORPORATION
Mandaue City
02.2016 - 09.2018
  • Processed customer invoices accurately and efficiently for timely billing.
  • Managed billing inquiries and resolved discrepancies with clients promptly.
  • Maintained meticulous records of payments and outstanding accounts for tracking.
  • Utilized billing software to streamline invoicing and payment processing tasks.
  • Communicated with clients regarding payment terms and account status regularly.
  • Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
  • Processed invoices and payments accurately and promptly.
  • Assisted with other administrative tasks as assigned.
  • Managed all payments processing, invoicing and collections tasks.
  • Prepared bills, invoices, and bank deposits as needed.
  • Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
  • Coordinated daily schedules for drivers and delivery routes.
  • Managed communication between drivers and clients for efficient service.
  • Prioritized urgent requests to ensure timely dispatching of resources.
  • Maintained accurate records of deliveries and vehicle maintenance logs.
  • Assigned drivers to appropriate routes based on customer needs.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Scheduled loads according to priority and available equipment.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Prepared daily work and run schedules.

Service Crew Member

Golden Arches Development (MCDOnalds)
Mandaue City
11.2012 - 02.2015
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Collaborated with team members to ensure smooth restaurant operations.
  • Handled cash transactions accurately at the point of sale system.
  • Ensured compliance with food safety standards during food preparation.
  • Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
  • Maintained a clean work area throughout the shift.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Delivered food and drink items quickly to help minimize customer wait times.
  • Followed all safety guidelines when handling food and beverage items.
  • Performed cashier duties such as taking orders, receiving payments, and making change accurately.
  • Restocked supplies, removed trash and cleaned areas.
  • Organized tables for incoming guests in an efficient manner.

Education

DIPLOMA FOR PROFESSIONAL EDUCATION - Education

CEBU TECHNOLOGICAL UNIVERSITY
CEBU CITY
10-2023

Bachelor of Science - BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

MANDAUE CITY COLLEGE
SORIANO AVENUE MANDAUE CITY
03-2015

Skills

  • Office management
  • Calendar coordination
  • Project management
  • Document organization
  • Inventory management
  • Billing administration

Certification

  • License in Professional Teacher
  • Certification of Basic computer literacy
  • Certification of the Office of Administrative Management Training
  • Certification of the Administrative Upskilling and Management Training

Languages

Bisaya
First Language
English
Intermediate (B1)
B1

Timeline

Administrative Assistant

COMWORKS INC.
04.2021 - Current

CUSTOMER CARE - RELIEVER

HANDYMAN REPAIR AND MAINTENANCE
08.2020 - 10.2020

Administrative Assistant

WUHAN FIBERHOME INTERNATIONAL TECH. PHILS.
12.2018 - 02.2020

Billing Clerk /Logistics Dispatcher

ROADWISE LOGISTICS CORPORATION
02.2016 - 09.2018

Service Crew Member

Golden Arches Development (MCDOnalds)
11.2012 - 02.2015

DIPLOMA FOR PROFESSIONAL EDUCATION - Education

CEBU TECHNOLOGICAL UNIVERSITY

Bachelor of Science - BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

MANDAUE CITY COLLEGE
ELGIE G. SUMANTING