To be employed in a company where I can grow not only my professionally and personally, and where I can also use my skills in contribution for the success of organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant
COMWORKS INC.
CEBU CITY
04.2021 - Current
Managed daily office operations and maintained organized filing systems.
Coordinated meetings and scheduled appointments for executives and staff.
Supported project management by tracking timelines and deliverables effectively.
Maintained inventory of office supplies and placed orders when necessary.
Updated contact lists regularly when changes occur in employee status or contact information.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
CUSTOMER CARE - RELIEVER
HANDYMAN REPAIR AND MAINTENANCE
Mandaue City, Cebu
08.2020 - 10.2020
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.
Administrative Assistant
WUHAN FIBERHOME INTERNATIONAL TECH. PHILS.
Mandaue City
12.2018 - 02.2020
Managed daily office operations and maintained organized filing systems.
Coordinated meetings and scheduled appointments for executives and staff.
Supported project management by tracking timelines and deliverables effectively.
Maintained inventory of office supplies and placed orders when necessary.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Coordinated daily schedules for technician and for service vehicle deployment.
Verified driver credentials prior to assigning them a route or task.
Billing Clerk /Logistics Dispatcher
ROADWISE LOGISTICS CORPORATION
Mandaue City
02.2016 - 09.2018
Processed customer invoices accurately and efficiently for timely billing.
Managed billing inquiries and resolved discrepancies with clients promptly.
Maintained meticulous records of payments and outstanding accounts for tracking.
Utilized billing software to streamline invoicing and payment processing tasks.
Communicated with clients regarding payment terms and account status regularly.
Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
Processed invoices and payments accurately and promptly.
Assisted with other administrative tasks as assigned.
Managed all payments processing, invoicing and collections tasks.
Prepared bills, invoices, and bank deposits as needed.
Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
Coordinated daily schedules for drivers and delivery routes.
Managed communication between drivers and clients for efficient service.
Prioritized urgent requests to ensure timely dispatching of resources.
Maintained accurate records of deliveries and vehicle maintenance logs.
Assigned drivers to appropriate routes based on customer needs.
Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
Scheduled loads according to priority and available equipment.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
Matched bills of lading and reconciled quantities to verify items shipped.
Prepared daily work and run schedules.
Service Crew Member
Golden Arches Development (MCDOnalds)
Mandaue City
11.2012 - 02.2015
Maintained cleanliness and organization of dining and kitchen areas.
Collaborated with team members to ensure smooth restaurant operations.
Handled cash transactions accurately at the point of sale system.
Ensured compliance with food safety standards during food preparation.
Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
Maintained a clean work area throughout the shift.
Took orders, prepared foods and processed payments in full-service establishment.
Delivered food and drink items quickly to help minimize customer wait times.
Followed all safety guidelines when handling food and beverage items.
Performed cashier duties such as taking orders, receiving payments, and making change accurately.
Restocked supplies, removed trash and cleaned areas.
Organized tables for incoming guests in an efficient manner.
Education
DIPLOMA FOR PROFESSIONAL EDUCATION - Education
CEBU TECHNOLOGICAL UNIVERSITY
CEBU CITY
10-2023
Bachelor of Science - BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
MANDAUE CITY COLLEGE
SORIANO AVENUE MANDAUE CITY
03-2015
Skills
Office management
Calendar coordination
Project management
Document organization
Inventory management
Billing administration
Certification
License in Professional Teacher
Certification of Basic computer literacy
Certification of the Office of Administrative Management Training
Certification of the Administrative Upskilling and Management Training
Languages
Bisaya
First Language
English
Intermediate (B1)
B1
Timeline
Administrative Assistant
COMWORKS INC.
04.2021 - Current
CUSTOMER CARE - RELIEVER
HANDYMAN REPAIR AND MAINTENANCE
08.2020 - 10.2020
Administrative Assistant
WUHAN FIBERHOME INTERNATIONAL TECH. PHILS.
12.2018 - 02.2020
Billing Clerk /Logistics Dispatcher
ROADWISE LOGISTICS CORPORATION
02.2016 - 09.2018
Service Crew Member
Golden Arches Development (MCDOnalds)
11.2012 - 02.2015
DIPLOMA FOR PROFESSIONAL EDUCATION - Education
CEBU TECHNOLOGICAL UNIVERSITY
Bachelor of Science - BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY