Proven leader in healthcare management and direct patient care, significantly enhanced patient satisfaction and safety at Northern Mindanao Medical Center. Expert in clinical education and multidisciplinary team collaboration, led initiatives that streamlined processes and improved health outcomes. Skilled in risk mitigation and strategic planning, consistently prioritize patient well-being and staff development.
Hi, I’m
Ycrem Rivera
Physician and Life Coach
Cagayan de Oro,Misamis Oriental
Summary
Overview
24
years of professional experience
1
Certification
Work History
J.R. Borja General Hospital
Medical Officer III
2022.03 - 2024.12 (2 years & 9 months)
Job overview
- Assessed and treated 20-40 patients/day in the outpatient department of Family Medicine.
- Monitored patient progress and adjusted treatments accordingly.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
- Promptly referred difficult cases that need to be seen by specialists.
Northern Mindanao Medical Center, Cagayan de Oro City, Misamis Oriental
Medical Officer III - IV
2013.11 - 2020.07 (6 years & 8 months)
Job overview
- Helped in the supervision of 74 staff, laboratory Management and its daily operations.
- Assisted the Senior Consultants in training resident physicians in Clinical and Anatomical Pathology.
- Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
- Participated in Intra-Departmental and Inter-Departmental Conferences to discuss patient cases and their management.
- Actively participated in various Hospital Committees such as ARTA, PGS, and ISO.
- Cut, examined and made provisional diagnosis of surgical specimens submitted in the laboratory for biopsy.
- Performed Fine Needle Aspiration Biopsies and made provisional diagnosis of patients referred to the laboratory for biopsy.
- Performed and assisted in autopsies.
- Participated in Inter-Departmental and Intra-Departmental Reports and Case Discussions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Maria Reyna Hospital
Resident Physician, Internal Medicine
2009.04 - 2011.11 (2 years & 7 months)
Job overview
- Stayed current on advancements in internal medicine through regular participation in continuing medical education courses.
- Increased patient satisfaction scores through empathetic communication and compassionate bedside manner.
- Contributed to clinical research projects, advancing the understanding of disease processes and potential treatments.
- Participated in quality improvement initiatives aimed at enhancing efficiency within the internal medicine department.
- Assesses and managed patients both in the OPD and Medical Wards.
- Assisted Consultants during their daily rounds.
- Conducted thorough physical examinations, accurately identifying symptoms and determining appropriate diagnostic tests.
Rizal Medical Center
Resident Physician, Internal Medicine
2002.02 - 2004.05 (2 years & 3 months)
Job overview
- Stayed current on advancements in internal medicine through regular participation in continuing medical education courses.
- Increased patient satisfaction scores through empathetic communication and compassionate bedside manner.
- Participated in quality improvement initiatives aimed at enhancing efficiency within the internal medicine department.
- Developed strong rapport with patients'' families to facilitate informed decision-making regarding ongoing care options.
- Streamlined patient admission process, reducing wait times and optimizing bed utilization.
- Conducted thorough physical examinations, accurately identifying symptoms and determining appropriate diagnostic tests.
- Collaborated with attending physicians to design tailored treatment regimens for complex medical conditions.
- Actively participated in departmental meetings to discuss complex cases, sharing insights and receiving feedback from colleagues to enhance clinical decision-making skills.
- Enhanced continuity of care by effectively coordinating with multidisciplinary teams, ensuring seamless communication and collaboration.
- Skillfully performed various medical procedures including lumbar punctures, central line insertions, and paracentesis.
- Evaluated medication effectiveness through diligent monitoring of patient responses, adjusting prescriptions as needed for optimal results.
- Provided comprehensive patient education on various chronic conditions, empowering patients to better manage their health.
- Mentored junior residents and medical students in internal medicine best practices, fostering a supportive learning environment.
- Provided supervision during night shifts as senior resident, managing emergencies efficiently while maintaining the highest level of care for all patients on service.
- Documented and discussed historical medical information, recent symptoms and current complaints at each visit to maintain comprehensive records.
- Collected, recorded and maintained patient information, medical history and examination results.
- Referred patients to medical specialists for other needed interventions.
- Conducted rounds to monitor patient progress and recovery.
Department Of Health
Municiapal Health Officer
2001.01 - 2002.01 (1 year)
Job overview
- Led multidisciplinary teams comprising nurses, doctors, pharmacists, nutritionists in providing holistic care tailored to individual needs.
- Enhanced emergency response capabilities by conducting thorough training sessions for healthcare workers.
- Reduced instances of communicable diseases through regular vaccination campaigns and public health education.
- Evaluated impact of contractual requirements, emerging issues, regulations and legislation to operations regarding both minimizing liability and maximizing worker safety.
- Oversaw continual improvement of project health and safety program, systems and processes to meet or exceed company and project objectives.
- Conducted rigorous evaluations of healthcare facilities to maintain high standards of hygiene and safety.
- Played pivotal role liaising among diverse stakeholders including policymakers, donors and grassroots organizations working together toward shared goals pertaining improvement living conditions within communities served.
- Managed budgets efficiently, allocating funds optimally across various program areas for maximum impact on target populations.
- Promoted public health through surveillance of disease trends, food safety practices and sanitation levels in public and food service facilities.
- Raised public awareness on preventive healthcare measures such as proper nutrition, physical activity, and stress management techniques.
- Ensured timely access to essential medical services by coordinating efficient patient referrals and transportation systems.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Education
Transcend Life Solutions Manila, Metro Manila, Philippines
No Degree from Cognitive Behavioral Therapy
09.2024
University Overview
Philippine College of Occupational Medicine Paranaque City, Philippines
M.D. from Online Basic Course On Occupational Medicine
08.2023
University Overview
Northern Mindanao Medical Center Cagayan De Oro, Province Of Misamis Oriental, Philippines
M.D. from Clinical And Anatomic Pathology
09.2017
University Overview
Manila Central University EDSA, Caloocan City
M.D. from Medicine
06.1999
University Overview
Skills
- Continuous Improvement
- Mental health care
- Public Health
- Diagnostic Testing
- Patient education and counseling
- Decision-Making
- Patient Safety
- Risk Mitigation
- Risk Management
- Multidisciplinary team collaboration
- Health Information Systems
- Staff Supervision
- Critical Thinking
- Training and mentoring
- Budget Planning
Accomplishments
Accomplishments
- Helped supervise team of 74 staff members.
- Resolved product issue through consumer testing.
- I believe that my biggest contribution to Northern Mindanao Medical Center is that through diligent research, keen observation, good communication skills, authenticity, vulnerability, servant leadership, and collaboration with leaders within the laboratory and from other departments, we were able to maximize our limited manpower, significantly decrease wastage of resources in the laboratory, and improve turnaround times of laboratory results in critical areas of the ICU and ER. Consequently, patients in these critical areas are promptly and more properly managed; hence, the unnecessary loss of lives and resources were prevented. Needless to say, this was motivated by empathy, curiosity and unwavering passion to make a difference in the lives of people, particularly among the marginalized sectors of our society by ameliorating the current healthcare system.
- As a member of the ARTA team, I was able to help in the review and final editing of the various processes in the hospital.
- I was able to help reinforce good practices and help to improve processes that needs improvement in the departments where I was assigned to audit for the ISO Accreditation.
Affiliations
Affiliations
- Misamis Oriental Medical Society
Certification
- Physician's License, Professional Regulation Commission, September 2000
- Driver's License
Languages
English
Bilingual or Proficient (C2)
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Interests
Gardening
Life Coaching
Wellness and Mental Health
Hobbies - Reading and Biking
Hobbies - Reading and Biking
I am a lifelong learner. I love reading books to learn from others on how to have better relationships, how to navigate life, how to be a better version of yourself, how to be a positive influence on others, and how to lead effectively.
At the end of the day, I de-stress and remain grounded by biking near the forest to enjoy nature.
Availability
See my work availability
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Available
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friday
saturday
sunday
morning
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evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Company CultureWork-life balancePersonal development programsSoftware
Google Workspace
Zoom
Word, Powerpoint, Keynote
Timeline
Medical Officer III
J.R. Borja General Hospital
2022.03 - 2024.12 (2 years & 9 months)
Medical Officer III - IV
Northern Mindanao Medical Center
2013.11 - 2020.07 (6 years & 8 months)
Resident Physician, Internal Medicine
Maria Reyna Hospital
2009.04 - 2011.11 (2 years & 7 months)
Resident Physician, Internal Medicine
Rizal Medical Center
2002.02 - 2004.05 (2 years & 3 months)
Municiapal Health Officer
Department Of Health
2001.01 - 2002.01 (1 year)
Transcend Life Solutions
No Degree from Cognitive Behavioral Therapy
Philippine College of Occupational Medicine
M.D. from Online Basic Course On Occupational Medicine
Northern Mindanao Medical Center
M.D. from Clinical And Anatomic Pathology
Manila Central University
M.D. from Medicine
- Physician's License, Professional Regulation Commission, September 2000
- Driver's License
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