ESTHER YLANNA NORCIO
HUMAN RESOURCES
Manila
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
6
6
Certifications
Work History
HR Officer
Bert Lozada Swim School
Manila
12.2022 - Current
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
HR RECRUITMENT SUPERVISOR
Lica Management Inc.
Mandaluyong City
02.2022 - 12.2023
DILG Contact Tracer
Department of Interior and Local Government
Valenzuela City
10.2020 - 12.2021
- Worked flexible hours across night, weekend and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
HR OFFICER
Top Exchange Food Corp
Quezon City
05.2018 - 03.2020
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Coordinated employee placements and administrative details.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
HR AND ADMIN OFFICER
Verdiview Hotel Resort and Restaurant
Alfonso Cavite
01.2017 - 05.2018
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
Branch HR Coordinator
Austereway Manpower Services(Ultramega)
Tagaytay City
08.2016 - 01.2017
- Ran errands and provided general office support in a professional environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Strengthened communication skills through regular interactions with others.
Area Coordinator (Region 4-A)
Department of Social Welfare and Development(Region 4A)
Muntinlupa City
04.2015 - 06.2016
- Demonstrated leadership skills in managing projects from concept to completion.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Personnel and Admin Officer
Seacom, Inc.
Quezon City
10.2012 - 03.2015
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
HR Generalist
Bodega Site IT Solution
Quezon City
05.2012 - 10.2012
HR Staff
Chateau Royale Resort
Nasugbu Batangas
09.2011 - 04.2012
HR and Franchise Officer
Philippine Explorer
Quezon City
04.2011 - 09.2011
Project Based, Marketing Associate
DTX Marketing Solution
Pasay City
09.2010 - 02.2011
Cashier/ Front Desk Officer/CSR/HR Staff
Canyon Woods Residential Resort Club
Laurel Batangas
11.2005 - 04.2010
Education
Vocational Study On Practical Nursing Batch 17 - Medical Science
Roxas Foundation Inc.
Nasugbu Batangas 11.2008 - 11.2009
Bachelor of Arts - Psychology
Far Eastern University
Manila 06.2000 - 04.2004
High School Diploma -
Sacred Heart School of Cavite
Alfonso Cavite 06.1996 - 03.2000
Skills
HRIS database management
undefinedCertification
DILG: Enhancing Contact Tracing Work: Advanced Guide for Local Government
Character References:
Available upon request
Signature
I Hereby certify taht the above information written is true and correct to the best of my knowledge and belief.
ESTHER YLANNA V. NORCIO
Timeline
HR Officer
Bert Lozada Swim School
12.2022 - Current
HR RECRUITMENT SUPERVISOR
Lica Management Inc.
02.2022 - 12.2023
DILG: Enhancing Contact Tracing Work: Advanced Guide for Local Government
09-2021
Polytechnic University of the Philippines: Lighten the Load: Understanding and Managing Stress and Anxiety in the New Normal
02-2021
DILG Contact Tracer
Department of Interior and Local Government
10.2020 - 12.2021
DILG: Building Resilience of Local Government Units for the New Normal
10-2020
Mary Kay: Personality Development Training
10-2019
HR OFFICER
Top Exchange Food Corp
05.2018 - 03.2020
HR AND ADMIN OFFICER
Verdiview Hotel Resort and Restaurant
01.2017 - 05.2018
Branch HR Coordinator
Austereway Manpower Services(Ultramega)
08.2016 - 01.2017
Area Coordinator (Region 4-A)
Department of Social Welfare and Development(Region 4A)
04.2015 - 06.2016
DSWD: Training of Trainors
04-2015
Personnel and Admin Officer
Seacom, Inc.
10.2012 - 03.2015
King Art's Human Resources Specialist: In house Training and development for Human Resources Practitioner
06-2012
HR Generalist
Bodega Site IT Solution
05.2012 - 10.2012
HR Staff
Chateau Royale Resort
09.2011 - 04.2012
HR and Franchise Officer
Philippine Explorer
04.2011 - 09.2011
Project Based, Marketing Associate
DTX Marketing Solution
09.2010 - 02.2011
Vocational Study On Practical Nursing Batch 17 - Medical Science
Roxas Foundation Inc.
11.2008 - 11.2009
Cashier/ Front Desk Officer/CSR/HR Staff
Canyon Woods Residential Resort Club
11.2005 - 04.2010
Bachelor of Arts - Psychology
Far Eastern University
06.2000 - 04.2004
High School Diploma -
Sacred Heart School of Cavite
06.1996 - 03.2000
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