Yair Apfelbaum

Management of a sales team in a skin care company, the job required management ability, responsibility and social skills at a high level.

• Conducted market research to identify customer needs and preferences.
• Negotiated prices, terms of sales and service agreements.
• Maintained current knowledge of evolving changes in marketplace.

• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Provided product benefits and advantages and discussed pricing with interested parties.

• Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
• Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.