Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
BusinessAnalyst
Xyrhylle Nicolas

Xyrhylle Nicolas

Customer Service Representative
Cabatuan, Province Of Isabela,ISA

Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

Career advancementWork-life balanceCompany Culture

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Everise Philippines
2025.09 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.

Accounting Intern

Local Government Unit - Cabatuan
2025.02 - 2025.06
  • Compiled monthly journal entries into general ledger system.
  • Demonstrated strong attention to detail when reviewing financial statements for errors or inconsistencies before submission to management clients.
  • Prepared accurate financial reports by compiling data and analyzing trends for management review.
  • Prepared working papers, reports and supporting documentation for audit findings.

Education

Bachelor of Science - Information Technology

Isabela State University - Cauayan Campus
Cauayan, Province Of Isabela, Philippines
2001.04 -

Skills

Customer service

Problem-solving

Active listening

Product knowledge

Adaptability and flexibility

Customer relations

Computer proficiency

Complaint handling

Customer relationship management (CRM)

Administrative support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Upper intermediate (B2)

Timeline

Customer Service Representative

Everise Philippines
2025.09 - Current

Accounting Intern

Local Government Unit - Cabatuan
2025.02 - 2025.06

Bachelor of Science - Information Technology

Isabela State University - Cauayan Campus
2001.04 -
Xyrhylle NicolasCustomer Service Representative