Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Wyncel Dupal-ag

Wyncel Dupal-ag

Cebu City,Cebu

Summary

Dedicated individual with experience in diverse customer-facing roles, showcasing teamwork and adaptability in fast-paced environments. Proven ability to communicate effectively and manage tasks efficiently, consistently contributing to team goals and enhancing customer satisfaction.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Kitchen Supervisor

Chabad of Cebu
Cebu City, Philippines
05.2026 - I currently work here
  • Maintained high standards of food hygiene and safety in compliance with regulations.
  • Maintained optimum temperature in ovens, grills and roaster to correctly cook foods.
  • Maintained cleanliness and neatness of kitchen and storage areas in line with company and industry standards.
  • Managed budget for kitchen operations, carefully balancing quality with financial constraints.
  • Fostered a culture of teamwork and respect among kitchen staff, leading to increased morale and productivity.
  • Oversaw work of kitchen team producing high volume of quality meal items.

Domestic Helper

Al ameri residence
Abu dhabi , United Arab Emirates
04.2025 - 04.2026
  • Delivered extensive household assistance and organisation

Service crew / Cashier

7-11
General Santos
04.2024 - 03.2025
  • Handled cash, credit card, and voucher payments, maintaining accurate financial records.
  • Processed payments by cash, cheque, or card to complete transactions.
  • Maintained clean, tidy and organised checkout areas.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
  • Completed daily records updates to track sales and accurate payment totals.
  • Calculated and provided accurate change to customers after transactions.
  • Verified register at beginning and end of work shifts to help with error-free money handling.
  • Applied discount codes and promotions correctly, ensuring customer receipt of entitled savings.

HR Department

Dalton Pawnshop
General Santos
02.2023 - 04.2024

Encode and sorting items

Service crew / Cashier

Chowking Hi-way
General Santos
01.2019 - 01.2021
  • Implemented loss prevention strategies at point of sale, safeguarding company assets.
  • Implemented upselling techniques, applying knowledge about customer purchases to recommend catered products.
  • Minimised fraudulent transactions by assessing notes when processing payments.
  • Managed queue efficiently, reducing waiting times and improving customer satisfaction.

Education

Bachelor of Business Administration - Major in Human Resource Development Management

GenSantos Foundation College Inc.
General Santos City , Philippines
07.2022 - 07.2022

Bachelor of Science - Information Technology

Brigham Young University (BYU)
Provo,Utah U.S.A
07.2026 - Current

Skills

  • Team building
  • Conflict resolution
  • Positive attitude
  • Customer assistance
  • Multi-tasking
  • Customer greeting
  • Patience and composure
  • Cash and payment management
  • Listening actively
  • Excellent verbal communication
  • Attention to Detail
  • Written and verbal communication
  • Cleaning and sanitising
  • Service knowledge

Certification

NC2 Fish/Food Processor Passer

Timeline

Bachelor of Science - Information Technology

Brigham Young University (BYU)
07.2026 - Current

Kitchen Supervisor

Chabad of Cebu
05.2026 - I currently work here

Domestic Helper

Al ameri residence
04.2025 - 04.2026

Service crew / Cashier

7-11
04.2024 - 03.2025

HR Department

Dalton Pawnshop
02.2023 - 04.2024

Bachelor of Business Administration - Major in Human Resource Development Management

GenSantos Foundation College Inc.
07.2022 - 07.2022

Service crew / Cashier

Chowking Hi-way
01.2019 - 01.2021
Wyncel Dupal-ag